Accountant

Position: Profit Control Auditor

Location: Vadodara

Reporting To: Store360 Manager

COMPANY BACKGROUND

MostEdge (formerly Aboveo) is revolutionizing the retail industry with a cutting-edge analytics platform designed to prioritize customer needs and shape the future of retail. From advanced POS systems and self-service kiosks to surveillance, loyalty solutions, and next-level consumer engagement tools, MostEdge empowers businesses to transform every customer interaction into a profitable opportunity. By seamlessly integrating retail management processes, optimizing supply chains, and ensuring stock availability for in-demand products, MostEdge enables businesses to grow efficiently while eliminating time-consuming administrative tasks. As the only company offering 24/7 c-store operations, shrink management, audits, and reconciliation services, MostEdge ensures that every transaction is secure, accurate, and optimized for success. Beyond technology, MostEdge’s learning academy nurtures employees and owners into tomorrow’s retail leaders, fostering innovation and growth across the industry. By partnering with retailers, distributors, and manufacturers, MostEdge is not just enhancing retail operations—it’s empowering businesses to thrive sustainably, profitably, and confidently in an ever-evolving market. With customer presence in more than twenty states, the company’s staff services customers from Atlanta, Georgia, and Hyderabad, Vadodara and Vijayawada, India locations.

The Opportunity:

What Are We Looking For:

You will thrive in MostEdge if you have:

· Values of customer first, service excellence, keeping it simple, teamwork, urgency.

· Student of the market and is in tune with what is happening around them.

· Passion for doing something amazing and let others achieve the same.

· Commitment to making something happen and inspiring others.

· Ability to learn fast and recognize there is an invisible line between success and short comings.

· Mindset of not giving up...help team completing things today vs. tomorrow.

· Drive and excitement for working in a fast-paced environment.

· The desire to work collaboratively with a tight knit but quickly growing team.

· Flexibility, humility, and a sense of humour

Responsibilities:

Accountability

· Implementing customer support processes to enhance customer satisfaction.

· Formulating and revising customer support policies and promote their implementation.

· Maintain 100% accuracy on call resolution.

· Need to monitor each interaction happening with customers & provide solutions to CRM tickets & data issues.

· Proactive interactions with customers and work on feedback from them and give an update to the team.

· Work on team appraisals and give inputs to the management team.

· Assessing support statistics and preparing detailed reports on the findings.

· Delivering performance evaluations and following the disciplinary process according to company policy.

· Exceptional with communication (English and Hindi) verbal & written.

· Proficient using all Microsoft Tools (Office - Excel, Word, PPT; Outlook, Teams etc.)

· Product Knowledge & Customer Management.

· International Voice process experience.

Scope

o Assist in developing an effective customer loyalty program

o Receive and implement customer feedback to improve the quality of service

o Manage daily progress in meeting important business metrics

o Generate detailed reports on customer interactions High attention to detail and accuracy

o Strong analytical and problem-solving skills

o Good time management and ability to meet deadlines

o Clear written and verbal communication

o High level of integrity and confidentiality

Qualifications:

Education: Bachelor’s degree (Accounting, Finance, or related field, professional certification is an asset)

Experience:

o 2–5+ years in accounting experience (public accounting or in-house)

o Experience handling general ledger, AP/AR, and financial reporting

o Strong understanding of accounting principles (GAAP / IFRS)

o Experience with month-end and year-end closing processes

o Knowledge of tax regulations, compliance, and audits

o Ability to prepare financial statements, budgets, and forecasts

o Experience analyzing financial data and variances

o Proficiency in accounting software (e.g., QuickBooks, SAP, Oracle, NetSuite, Xero)

o Strong Excel skills (VLOOKUP/XLOOKUP, pivot tables, formulas)

Job Types: Full-time, Permanent

Pay: ₹9,588.73 - ₹44,875.18 per month

Benefits:

• Health insurance
• Paid sick time
• Paid time off
• Provident Fund

Work Location: In person