Accounting / HR Generalist

CARING. GUIDING. RESETTING.

Caring for the physical, mental, emotional, and spiritual wellbeing of our guests in an environment of beauty, serenity, and comfort, through education, attentive service, rest, and reflection.
Guiding each guest along their journey of wellbeing, inspiring confidence and courage through knowledge, support, and personalized care.
Resetting priorities to foster a more meaningful, balanced, and empowered life.

PURPOSE:

The Accounting & Human Resources Assistant supports both the Director of Finance and the Human Resources department by maintaining accurate financial records and assisting with daily HR operations. Key responsibilities include filing and reconciling financial documents, maintaining accounting systems, and supporting backup processes. In addition, this role assists with HR functions such as recruiting for hourly positions, completing documentation accurately and on time, and ensuring adherence to company policies and procedures.

ESSENTIAL JOB FUNCTIONS

ACCOUNTING RESPONSIBILITIES

• Collect cash drops from the Front Office safe; reconcile and prepare deposits for deposits to the bank.
• Report missing drops or discrepancies to the Director of Finance and Managing Director; resolve minor issues by adjusting from cashier bank as instructed.
• Attend guest call inquires with resolution in a professional and timely manner.
• Reconcile daily revenue and prepare the Daily Revenue Report per SOP; escalate significant variances to the Director of Finance.
• Post wire transfers from Accounts Receivable vendors into the Property Management System (PMS); verify accuracy and report any discrepancies.
• Review and code invoices using the Uniform Systems of Accounts for the Lodging Industry (USALI) guidelines; confirm line-item accuracy and seek clarification from department managers or reliable sources.
• Investigate and resolve balance forwards on vendor invoices; ensure invoice documentation is complete before processing payments.
• Obtain and reconcile vendor statements monthly; track down missing invoices and confirm payments within agreed terms.
• Maintain W9 forms for new vendors; coordinate with other properties to retrieve documentation if needed.
• Maintain Certificate of Insurance forms from Independent Contractors (1099s) on a yearly basis
• All invoices must be attached in Quick Books for supporting document and future reference.
• Process weekly check runs with attached invoice documentation; avoid paying from statements without proper reconciliation.
• Respond promptly to credit card chargebacks through merchant portals; collaborate with operations to collect supporting documentation.
• Report credit card misuse or breaches immediately to the Controller; support follow-up with necessary documentation.
• Escalate policy violations in credit card handling to the Director of Finance for appropriate corrective action.
• Seek clarification or training when needed on financial processes or reporting responsibilities.

HUMAN RESOURCES RESPONSIBILITIES

• Greeting all team members and guests with a professional, courteous demeanor at all times.
• Communicate effectively, both verbally and in writing, across all levels of the organization.
• Assist with daily HR operations, including recordkeeping, correspondence, and maintaining confidentiality.
• Support recruitment activities: job postings, applicant screening, interview scheduling, reference and background checks, and onboarding tasks.
• Maintain and update all employee files, logs, safety records, benefits documentation, and related HR data systems.
• Administer employee benefits: process enrollments, reconcile invoices, and ensure timely vendor communications.
• Support payroll functions: collect timesheets, verify discrepancies, and ensure compliance with wage and hour laws.
• File and monitor workers’ compensation claims; coordinate modified duty assignments and maintain communication with all stakeholders.
• Ensure compliance with federal and state labor laws, including proper completion of I-9 forms and workplace safety standards.
• Manage the termination process: ensure documentation, final payroll, exit interviews, and return of company property are handled correctly.
• Assist with new hire orientation and maintain up-to-date HR collateral and internal communications (e.g., bulletin boards, memos).
• Support safety training initiatives, maintain safety logs, and ensure proper documentation of meetings and incidents.
• Maintain confidentiality of personnel issues and ensure communication is escalated through the proper channels.
• Perform other HR administrative tasks as assigned to support department efficiency and compliance.

NON-ESSENTIAL FUNCTIONS

• Assist with special projects and provide additional support to Accounting or Human Resources as requested.

COMPETENCIES:

• Integrity: Practices honesty in all actions and communication.
• Honesty – Demonstrates integrity through clear, factual, and respectful communication and conduct.
• Team Collaboration – Builds trust-based, nurturing relationships with guests and colleagues; listens actively and remains receptive to diverse perspectives.
• Humility – Treats everyone with kindness and respect, regardless of position or status; prioritizes team and guest well-being.
• Innovation – Seeks new approaches and tools to improve the guest experience and team operations; encourages fresh, mindful thinking.
• Flexibility – Embraces change and new ideas, adapting to the flow of the day and the evolving needs of guests and the business.
• Problem Solving – Approaches challenges with emotional neutrality, diplomacy, and thoughtful engagement.
• Communication – Possesses strong verbal and written communication skills, actively listens, and expresses ideas clearly and compassionately.
• Interpersonal Skills: Engages professionally with all levels of staff and supports a positive work environment.

JOB REQUIREMENTS

Education:

• High School Diploma required; Associate degree or equivalent college coursework in accounting or business preferred.

Experience:

• 2–4 years of accounting experience, preferably in hospitality.
• 3+ years of progressive HR experience in hotels/spas or related industries.
• Supervisory experience and familiarity with labor laws are preferred.

Skills & Abilities:

• Strong organizational and multitasking skills with the ability to prioritize responsibilities.
• Excellent verbal and written communication skills.
• Proficient in Microsoft Office, QuickBooks, and HRIS/payroll systems.
• Able to work independently while maintaining a high level of accuracy and confidentiality.
• Knowledge of wage and hour laws, workers’ compensation, and HR compliance policies.

WORKING CONDITIONS & PHYSICAL DEMANDS

• Ability to sit or stand for extended periods.
• Regular use of computers and office equipment.
• Must be able to lift up to 30 lbs. occasionally.
• On-site presence required must be available for occasional overtime or schedule adjustments based on operational needs.

Job Type: Full-time

Pay: $22.00 - $27.00 per hour

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

People with a criminal record are encouraged to apply

Ability to Commute:

• Desert Hot Springs, CA 92241 (Required)

Ability to Relocate:

• Desert Hot Springs, CA 92241: Relocate before starting work (Preferred)

Work Location: In person