Position: Accounting Operations Supervisor

Reports to: Controller

Location: Rochester, NY (Hybrid)

Salary Range: $65,000 - $85,000

Role Overview

We are seeking a hands-on Accounting Operations Supervisor with a strong focus on credit and collections to contribute to scaling the accounting operations as the company grows. This role is responsible for driving day-to-day collections and supporting core accounting operations, including accounts payable, billing, and cash application.

Key Responsibilities

CreditCollections (Primary Focus)

- Own day-to-day collections efforts, including outreach, follow-ups, and escalations - Monitor AR aging and drive reduction in past-due balances - Partner with internal teams to resolve billing disputes and payment issues - Support credit reviews and customer account setup processes - Identify opportunities to improve collections effectiveness and cash flow

Accounting Operations Support

- Support daily Accounts Receivable and Accounts Payable processes - Ensure accuracy in billing, cash application, and vendor invoice processing - Review and resolve discrepancies across customer and vendor accounts - Monitor processing timelines and ensure timely completion of tasks

• Review daily ledger postings and staff as the team grows

Month-End CloseFinancial Support

- Support month-end close activities, including cutoff, accruals, and account analysis - Assist with bad debt assessment and related journal entries

- Prepare and review AR and AP reconciliations - Ensure transactions are recorded in accordance with GAAP and internal policies

Process ImprovementDocumentation

- Help document accounting procedures and standard operating processes - Identify opportunities to improve workflows, efficiency, and controls - Assist in developing KPIs related to AR and collections performance

Qualifications

• 3-5+ years of progressive experience, with strong exposure to AR and collections
• Associate's degree in Accounting, Finance, or related field, Bachelor's degree preferred
• Experience working with accounting software (e.g., Sage Intacct, Bill.com, Expensify)
• Proficient in Microsoft Excel (VLOOKUPs, pivot tables, etc.)

- Strong understanding of AR, AP, and accrual accounting principles - Experience supporting month-end close processes - Excellent attention to detail, organizational and problem-solving skills

Cirona Labs is an Equal Opportunity Employer and complies with ADA regulations as applicable.