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POSITION SUMMARY:
The Receptionist/Clerical Assistant is the first point of contact for visitors and callers, providing professional and courteous customer service. This role is also responsible for a variety of administrative and clerical tasks to support daily office operations.
JOB COMPETENCIES
Personal Effectiveness
· Meets deadlines, follows through on commitments, and maintains a positive, “can-do” attitude. Seeking feedback to improve job performance and takes the initiative to complete tasks.
Innovation and Change
· Looks for opportunities to improve processes and enhance efficiency. Embraces new challenges with enthusiasm and proactively learns new skills.
Fostering Teamwork
· Demonstrates honesty and openness in communication. Supports team members and contributes to shared goals.
Quality Services
· Takes ownership of responsibilities and acts promptly to resolve quality concerns. Maintains accuracy and consistency in clerical work and customer service
Integrity
· Adheres to ethical standards and company values. Build trust by honoring commitments and safeguarding confidential information
JOB DESCRIPTION
· Greet and direct visitors in a professional and friendly manner
· Answer, screen, and forward incoming phone calls
· Manage incoming and outgoing mail and deliveries
· Maintain a clean and organized reception area
· Schedule appointments and meetings as needed
· Perform general clerical duties including photocopying, scanning, filing, data entry, and basic accounts payable/receivables.
· Maintain office supplies inventory and advise when supplies run low
· Support various departments with administrative tasks as assigned
· Code receipts, invoices/input into QuickBooks
· Match invoices and packing lists, control missing invoices, packing list, and pending credit and paying vendors
· Track payments and expenditures, purchase orders, invoices, statements, etc.
JOB COMPETENCIES
· High school diploma or equivalent; additional administrative training is a plus
· Proven experience in a receptionist or clerical role preferred
· Proficient in Microsoft Office Suite (Word, Excel, Outlook) and QuickBooks
· Excellent verbal and written communication skills
· Strong organizational and time-management abilities
· Professional appearance and demeanor
· Ability to multitask and remain calm under pressure
OTHER REQUIREMENTS
· Office environment, mostly
· May involve extended periods of sitting and computer use
· Interaction with production staff, office and visitors
· PPE (Personal Protective Equipment) required in shop areas
· Occasional lifting of office supplies or packages (up to 25 lbs.)
· Exposure to the shop (temperatures fluctuate), moving mechanical parts, vibration, airborne particles, chemicals, and/or fumes (noise level can be loud, at times)
Pay: $16.00 - $19.00 per hour
Benefits:
Work Location: In person
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