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Accounts Receivable and Collections
Overview
The Accounts Receivable Clerk & Collections role plays a key part in our customers’ experience with our company. This position is responsible for a variety of Accounts Receivable functions, including payment processing, invoicing, and collections. If you’re looking to grow with a company and take ownership of your role, this is a great opportunity.
Job Tasks and Responsibilities
- Accurately enter all customer payments, including checks, ACH, wire transfers, and credit card payments
- Reconcile bank accounts and eBay accounts
- Manage and respond to incoming customer emails
- Handle invoicing, including:
- Uploading customer invoices to customer portals
- Creating and managing special invoicing requests
- Perform collections duties, including:
- Contacting customers regarding past-due balances
- Maintaining accurate and up-to-date Accounts Receivable records
- Assist with other Accounts Receivable tasks as needed
- Support special projects as assigned
Qualifications
- Proficiency in Microsoft Office (Outlook, Word, Excel)
- Experience with Fishbowl and QuickBooks Online is a plus, but not required
- 3+ years of experience in Office Administration, Accounting, and/or Customer Service preferred
- Ability to work in a fast-paced environment, multitask effectively, and work efficiently
- Professional demeanor with the ability to thrive in a casual, fun business environment
- Strong attention to detail
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