Accounts Receivable Clerk

Why you will love working at Maola:

• Built on over a century of dedication, Maola is always looking ahead—investing in our people, strengthening our communities, and securing fresh, local dairy for the future.
• Join a farmer-owned cooperative rooted in integrity, sustainability, and a passion for providing fresh, high-quality Maola dairy products.
• We prioritize your well-being with competitive pay and a comprehensive benefits package, including Medical, Dental, Vision, 401(k) with employer match, Life Insurance, paid time off, and more—available within your first month.
• Our employees are an integral part of who we are — what you do and what you think matters.

SUMMARY

This position performs the task of processing and payment of customer payments. A high level of detail and accuracy is required.

ESSENTIAL DUTIES AND RESPONSIBILITIES

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Post payments to customer accounts in a timely and efficient manner.
• Prepare daily bank deposit from checks received.
• Review and research account balances for accuracy.
• Review A/R for posting and status of accounts.
• Communicate with department manager concerning problems with accounts.
• Data entry.
• File and maintain customer files, ensuring they are kept in an orderly fashion.
• Research customer account activity as requested by Accounts Receivables Supervisor and Controller.
• Respond to customer inquiries via phone, fax and email regarding payments/ balances on their accounts in an efficient and courteous manner.
• Other duties as assigned.

BASIC REQUIREMENTS

• At least a high school diploma or general education degree (GED).
• At least 1 year of accounting experience including automated accounts payable and receivable systems, and spreadsheet applications.

COMPETENCIES

• Communication
• • Communicate clearly and effectively through multiple channels – oral, written, visual, and non-verbal – ensuring our messages are understood and delivered appropriately, whether in-person or digitally.
• Accountability
• • Take responsibility for actions and anticipate challenges before they arise.
  • Solve problems both within and outside of departments, proactively addressing issues as they occur.
• Customer Focused
• • Prioritize understanding and meeting both internal and external customer needs.
  • Ensure high levels of satisfaction and loyalty by anticipating customer requirements and striving for exceptional service.
• Initiative
• • Proactive in identifying opportunities and addressing potential threats.
  • Act independently and decisively, rather than waiting for situations to demand action.
• Problem-Solving
• • Possess the ability to identify and address complex issues with minimal guidance.
  • Skilled at analyzing challenges and finding practical, effective solutions.
• Collaboration
• • Take responsibility for deliverables while also supporting others to ensure that collective goals are met.
  • Able to work harmoniously with others toward a common goal, recognizing and valuing each person’s contributions, is fundamental to successful collaboration.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently required to sit. The employee is occasionally required to stand, walk; reach with hands and arms; and stoop. The employee must occasionally lift and/or move boxes up to 25 pounds.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• The individual would encounter normal office environmental conditions.
• The noise level for the work environment would be considered in the moderate range (example: computers, printers, light traffic).

Maola Local Dairies is a farmer-owned cooperative sustainably producing a full suite of nutritious dairy products. Maola processes milk, cream, butter, and dry milk powders through our network of six dairy processing plants. With a keen eye on quality, freshness, and love for the environment, Maola delivers dairy products that are both nutritious and sustainable to our local communities. For more information about Maola, please visit www.maolamilk.com.

All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.