Accounts Receivable Collections Specialist

Job Overview
We are a medium-sized Garden City, NY law firm seeking a detail-oriented and proactive Accounts Receivable Collections Specialist to join our finance team. This role is vital for managing the collection process, ensuring timely payments, and maintaining positive client relationships. The ideal candidate will have an understanding of legal billing and excellent communication skills to effectively negotiate and resolve outstanding balances. This position offers an opportunity to contribute to our firm's financial health while developing expertise in legal financial operations.

Responsibilities

• Manage and follow up on accounts receivable to ensure timely collection of outstanding balances
• Contact clients via phone, email, or other communication channels using professional phone etiquette and customer service skills
• Review and analyze account discrepancies, perform account reconciliation, and resolve billing issues
• Utilize financial software and accounting software to track payments, update account information, and generate reports
• Conduct account analysis to identify trends or issues affecting receivables and recommend corrective actions
• Assist with accounts payable processes as needed and support overall financial operations related to receivables

Skills

• Proven experience in collections, accounts receivable management, or related finance roles
• Strong understanding of billing procedures
• Proficiency with financial software and accounting software applications
• Excellent negotiation skills coupled with professional phone etiquette for effective client communication
• Solid knowledge of accounting principles, including debits & credits, account reconciliation, and account analysis
• Strong math skills for accurate calculations and data analysis
• Exceptional customer service skills with a focus on maintaining positive client relationships

This role is integral to maintaining the organization’s financial stability by efficiently managing receivables while delivering excellent client service. The successful candidate will be detail-oriented, organized, and able to work independently in a dynamic and collegial environment.

Job Type: Full-time

Pay: $25.00 - $35.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• On-the-job training
• Opportunities for advancement
• Paid sick time
• Paid time off
• Paid training
• Vision insurance

Experience:

• Accounts receivable: 1 year (Required)

Ability to Commute:

• Garden City, NY 11530 (Required)

Work Location: In person