Accounts Receivable & Customer Administration Coordinator

About PMR

Pathfinder Machine & Repair is a rapidly growing oilfield manufacturing and repair company serving major operators, drilling contractors, and service companies throughout the Permian Basin. We are looking for a highly organized individual who can take ownership of invoicing, collections, customer portals, insurance requirements, and administrative support.

This position is critical to our success because completed work doesn't matter until invoices are submitted and paid.

Primary ResponsibilitiesInvoicing & Customer Portals

• Generate and submit customer invoices accurately and on time.
• Upload invoices through OpenInvoice, Oildex, Ariba, Cortex, and customer-specific billing portals.
• Monitor invoice status and resolve rejected invoices.
• Ensure all required supporting documentation is attached and submitted correctly.
• Work directly with operations and management to obtain missing information when needed.

Accounts Receivable & Collections

• Monitor customer aging reports and outstanding balances.
• Follow up on unpaid invoices and past-due accounts.
• Communicate with customer accounting departments regarding payment status.
• Resolve billing discrepancies and payment issues.
• Provide regular accounts receivable updates to management.

Customer Administration

• Manage customer onboarding packages and vendor registrations.
• Maintain customer portal information and requirements.
• Submit W-9s, banking information, and required customer documentation.
• Coordinate Certificates of Insurance (COIs) with insurance providers.
• Track customer compliance requirements, renewals, and documentation requests.

Administrative Support

• Maintain organized electronic customer and billing records.
• Assist management with reporting and data tracking.
• Support special projects and administrative tasks as needed.
• Help improve office procedures and systems.

What We're Looking ForRequired Qualifications

• Strong organizational and time management skills.
• Excellent written and verbal communication skills.
• Strong attention to detail.
• Ability to work independently and take ownership of responsibilities.
• Proficiency with Microsoft Office and computer systems.
• Professional interaction with customers, vendors, and coworkers.

Preferred Qualifications

• Accounts Receivable or billing experience.
• Experience with OpenInvoice/Oildex, Ariba, Cortex, or similar invoicing platforms.
• Oil & Gas industry experience.
• Experience with customer onboarding and compliance requirements.
• Manufacturing, service company, or industrial experience.

The Right Person

We're not looking for someone who simply processes paperwork.

We're looking for someone who:

• Takes ownership of their responsibilities.
• Follows through until issues are resolved.
• Communicates professionally with customers.
• Pays attention to details.
• Understands the importance of cash flow and customer relationships.
• Wants to grow with a rapidly expanding company.

Benefits

• Competitive Salary
• Paid Time Off
• Health Benefits
• 401(k)
• Stable, Long-Term Career Opportunity
• Opportunity to Grow with a Fast-Growing Company

Pay: $65,000.00 - $75,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Experience:

• Accounts receivable: 5 years (Required)

Work Location: In person