- Monitor and manage hospital accounts receivable (IPD, OPD, pharmacy, diagnostics).
- Track daily, weekly, and monthly outstanding balances.
- Coordinate with billing, front office, and clinical departments to ensure accurate billing.
- Follow up with insurance companies, TPAs, corporates, and self-pay patients for pending payments.
- Handle insurance claim rejections, short payments, and discrepancies.
- Ensure timely submission and resubmission of claims.
- Verify approvals, pre-authorizations, and claim documentation.
- Maintain strong coordination with insurance desks and TPA portals.
- Reconcile remittances and explain benefits (EOBs).
- Resolve queries raised by insurers and corporates.
- Ensure compliance with hospital financial policies and regulatory guidelines.
- Maintain confidentiality of patient and financial information.
- Suggest process improvements to reduce claim denials and improve collections.
- Communicate with patients regarding pending dues, co-payments, and settlements.
- Collect outstanding balances in a professional and empathetic manner.
- Generate payment receipts and ensure proper accounting entries.
Job Types: Full-time, Permanent
Pay: ₹350,000.00 - ₹500,000.00 per year
Benefits:
- Health insurance
- Leave encashment
- Paid sick time
- Paid time off
- Provident Fund
Work Location: In person