Accounts Receivable Representative - 2026

ACCOUNTS RECEIVABLE

JOB DESCRIPTION

SUMMARY

kmG Hauling, Inc is one of the leading waste removal and recycling collection companies in the Washington Metropolitan area. We are looking for someone who is energetic, a self starter, and a strong commitment to providing top level service to join our Customer Service team.

The Accounts Receivable Representative will handle a high volume of incoming customer contacts via email and calls for refuse and recycling collection services. This is a customer focused, service support position with responsibilities for meeting or exceeding performance and quality targets.

ESSENTIAL DUTIES & RESPONSIBILITIES

Collections

Broker Collections:

· Generate reports for each broker of open invoices and send to appropriate contacts for the collection of past due invoices.

Customer Collections:

· Make collection calls.

· Generate collection reports by sales rep, cycle, days past due, etc. and special format reports for AR dept and the Owner.

· Send collection notices/letters.

· Mail/email statements as needed.

· Consult with sales reps/supervisors when help is needed to seek out customers to collect past due invoices.

· Set up payment plans for customers as needed, and maintain payment with payment plan letters, follow up calls to collect payments, etc.

· Send cancelled accounts to 3rd party collection agency (EXTERNAL COLLECTIONS)

· Generate all other reports for the Owner and COO as needed. (Bad debt acts, etc.)

· Verify, create and release credits to customers for missed pickups.

· Restarting service for credit hold accounts

Billing:

· Verify price tickets match to corresponding invoices for each billing cycle to ensure all price tickets have been released to billing.

· Generate invoices for each billing cycle

· Generate invoices for one-time services on a daily basis as needed.

· Generate billing reports for each bill cycle to record billing totals for month end reports

· Email invoices

Month End:

· Verify dump charges for landfill facilities, report any missing.

· Create WM/Recycle America Report monthly

· Generate route revenue report

Deposits:

· Sort mail, separate checks from invoices and sort by company

· Total checks and send totals to Owner and COO for direction on which account to deposit into.

· Record all deposits daily on total deposits report

· Run check scanners to make deposits

· Print daily deposit transactions (EFT’s) and record in Quickbooks.

· Reverse services as need to make changes to accounts if necessary

· File all deposits with corresponding reports

Credit Cards:

· Send authorization forms

· Add customers to credit card processor

· Update customer credit card information

· Contact customers with declined or expired credit cards

· Add administrative fees when applicable

· Manage admin fees for each billing cycle

· Run auto pays during billing for each billing cycle

Additional AR duties:

· Complete and setup all ACH/EFT accounts, process all forms

· Monitor/respond to all accounting emails

· Annual increases for all accounts

· Answering all AR calls

· Fill out credit applications for customers

· Set up outside invoices for brokers/management companies

QUALIFICATIONS

• Computer proficiency required
• Excellent written and verbal communication skills.
• Excellent organizational skills and attention to detail.
• Strong problem solving skills with a genuine desire to go above and beyond for the customer.
• Demonstrated patience and professionalism in assisting customers.
• Good attendance record and adherence to schedule is essential.
• Ability to be a team player and/or work independently.
• Ability to take initiative and be proactive.
• Ability to work flexible hours including holidays, varied shifts and overtime as needed.

WE OFFER:

• Healthcare: Eligible after 90 days
• 401K Retirement Plan: Eligible after 1 year
• Vacation: eligible after 1 year
• PTO (Sick Days): eligible after 90 days

Job Type: Full-time

Salary: $21.00 - $25.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Shift:

• Day shift – 7am-4pm Monday – Friday

Job Type: Full-time

Pay: $21.00 - $25.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person