Accounts Receivable Specialist

About Ritterband & Co.

Ritterband Tax & Accounting Solutions, LLC is a growing CPA firm with offices in Alpharetta, Lawrenceville, and Fayetteville, Georgia. We provide a full range of tax, accounting, bookkeeping, and audit services to individuals, businesses, nonprofits, and trusts. We are a team that works hard, supports each other, and is building something we are proud of.

About the Role

We are looking for a driven and personable Accounts Receivable Specialist to join our team. In this role you will be the primary point of contact for all client invoicing and payment follow-ups across the firm. You will work closely with our billing, admin, and operations teams to ensure that completed work is billed promptly and outstanding balances are collected professionally and efficiently.

This is a client-facing role that requires someone who is confident, organized, and able to have difficult conversations with clients while maintaining a positive relationship. You will play a key role in the financial health of the firm.

Key Responsibilities

• Manage all accounts receivable activity across the firm's client base
• Follow up on outstanding invoices from day one through to collection
• Maintain and update AR records accurately in the firm's systems
• Build and maintain strong, professional client relationships around billing
• Place and manage AR holds in Karbon when applicable
• Coordinate with the Billing Specialist to ensure invoices are sent accurately and promptly
• Assist with setting up and managing client autopay arrangements
• Provide daily and weekly AR status updates to management
• Escalate unresolved balances appropriately
• Assist with client intake and onboarding coordination as needed
• Support the wider administrative team when capacity allows
• Must be authorized to work in the United States

What We Are Looking For

Essential:

• Proven experience in accounts receivable, billing, or collections
• Excellent communication skills — written, verbal, and by phone
• Ability to handle sensitive financial conversations with professionalism and empathy
• Strong attention to detail and highly organised
• Comfortable working independently and managing your own workload
• Proficiency with accounting or practice management software (QuickBooks, Karbon, SafeSend, or similar)
• Reliable, accountable, and a strong follow-through on commitments

Advantageous:

• Experience in a professional services or CPA firm environment
• Familiarity with US accounting standards and billing practices
• Experience with SafeSend, Lacerte, or ShareFile

What We Offer

• Competitive hourly rate commensurate with experience
• Fully remote position — work from anywhere in the USA
• A collaborative, supportive team environment
• Clear role with defined responsibilities and room to grow
• Exposure to a fast-growing, multi-office CPA firm
• Regular feedback and a leadership team that values your contribution

Work Location: Remote