Accounts Receivable Specialist-Credit Department- HVAC Industry

Job Summary:

This position is responsible for collecting accounts aged beyond payment terms with a working knowledge of accounts receivable procedures, assisting customers with questions or concerns while providing excellent customer service, inputting cash applications, resolving customer disputes while maintaining the business relationship and assisting sales and operations with problem accounts in a fast pace, high volume environment.

Qualifications and Skills

• Five (3) years of successful experience in accounts receivable, commercial credit and collections,
• Experience in the HVAC and or Distribution industry would be a plus,
• Minimum requirements of a High School Diploma or GED,
• Working knowledge of Microsoft Word, Excel, Outlook, etc...
• Dependability
• Ability to work in a fast pace, high volume environment,
• Ability to work within a Team,
• Solid communication and interpersonal skills for communication with customers or others with Johnson Supply,
• Must be able to communicate in oral and written form in the English language, bi-lingual abilities would be a plus,
• Must be able to pass a criminal background check,
• Must be able to pass a fit for duty physical, drug and alcohol screenings,
• Must adhere to a fulltime work schedule: Monday through Friday 8am to 5pm.

Duties and Responsibilities

• Input applications as per Johnson Supply credit policies in a timely manner,
• Contact customers by phone, and email to discuss and collect balances owed and due to Johnson Supply,
• Review/Verify hold orders for possible release,
• Resolve past due balances by providing payment plans or other solutions to minimize bad debt,
• Provide excellent customer service and problem-solving skills when speaking with a customer about account reconciliation, disputes or complaints,
• Maintain up to date records of customer tax certificates,
• Understands the Texas and Louisiana lien laws to secure receivables,
• Collects returned checks and places with DA office, if uncollected,
• Process job information sheets,
• Responds to reference requests from other suppliers,

Benefits

Health insurance, Retirement plans, paid time off (PTO)

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Work Location: In person