Accounts Receivable Supervisor

Accounts Receivable Supervisor
Suburban Hematology Oncology Associates (SHOA)
Multiple Locations | Full-Time | Patient Financial Services

Lead Revenue Cycle Operations That Support Patient Care

Suburban Hematology Oncology Associates (SHOA) is seeking an experienced Accounts Receivable Supervisor to lead key functions within our Patient Financial Services and Revenue Cycle operations.

This role is responsible for overseeing insurance follow-up, self-pay collections, payment posting, financial counseling support, and revenue cycle workflow management across multiple clinic locations. The ideal candidate is a collaborative leader who understands both the operational and patient-centered sides of healthcare revenue cycle management.

At SHOA, we believe strong revenue cycle leadership directly impacts patient experience, operational success, and access to quality oncology care.

Why Join SHOA?

• Stable and growing oncology practice
• Leadership opportunity within a mission-driven healthcare organization
• Collaborative and supportive team environment
• Opportunity to improve workflows and operational performance
• Meaningful work supporting oncology patients and families
• Competitive compensation and comprehensive benefits package

What You’ll Do

• Supervise day-to-day Accounts Receivable and Patient Financial Services operations
• Oversee insurance follow-up, self-pay collections, payment posting, and financial counseling workflows
• Monitor productivity, account resolution, and aging reports
• Assist with patient billing concerns and escalated account issues
• Collaborate with front desk, verification, pre-certification, and billing teams
• Ensure compliance with payer guidelines, billing regulations, and organizational policies
• Support workflow improvements and operational efficiency initiatives
• Train, coach, and support departmental staff
• Participate in financial reporting and revenue cycle analysis
• Maintain detailed documentation and account follow-up activity
• Serve as a liaison between clinic operations and revenue cycle departments

What We’re Looking For

Required Qualifications:

• Minimum 3–4 years of healthcare revenue cycle or patient financial services experience
• Previous experience in billing, collections, insurance follow-up, or financial counseling
• Knowledge of Medicare, PPO, HMO, Medicaid, and commercial insurance plans
• Strong leadership, communication, and organizational skills
• Ability to manage multiple priorities in a fast-paced healthcare environment
• Strong customer service and problem-solving abilities

Preferred Qualifications:

• Supervisory or leadership experience
• Oncology or specialty practice experience
• College degree preferred
• CPT / ICD-10 knowledge
• Bilingual English/Spanish

Benefits

• 401(k) with employer matching
• Medical, dental, vision, and life insurance
• Paid time off and paid holidays
• Flexible Spending Account (FSA)
• Professional development opportunities

Schedule
Full-Time
Monday–Friday

Location
Multiple SHOA Locations
Occasional travel between clinic sites required

About SHOA

At SHOA, our mission goes beyond treatment. We are committed to delivering compassionate cancer care while supporting patients and families throughout every step of their healthcare journey.

Apply Today

If you are an experienced revenue cycle professional ready to lead a high-performing team in a collaborative oncology environment, we encourage you to apply today.

Pay: From $64,378.00 per year

Benefits:

• 401(k)
• 401(k) matching
• AD&D insurance
• Dental insurance
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Work Location: In person