We are looking for a detail-oriented, reliable professional to manage our incoming revenue and ensure our accounts stay current. Your primary goal will be to reduce our Days Sales Outstanding (DSO) while providing excellent service to our customers.
Location: [Remote / Hybrid / On-site in Phoenix]
Hours: 10-15 hours per week/ Flexible
Key Responsibilities:
-
Collections: Monitor aging reports and proactively reach out to overdue accounts via phone and email.
-
Dispute Resolution: Work with customers and our internal team to resolve billing discrepancies.
-
Reporting: Provide a weekly "Pulse Report" on total outstanding balances and collection status.
What We’re Looking For:
-
Customer Service: You are persistent but polite. You understand that a collection call is also a customer service touchpoint.
-
Experience: 2+ years in AR, bookkeeping, or collections.
-
Tech Savvy: Proficiency in [Software, e.g., QuickBooks, and Excel.]
-
Organization: You love a clean spreadsheet and never let an email go unanswered.