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ACM/Veteran Specialist

Veteran Specialist & County Case Manager – County Programs
Start your career, shift your path, or grow your impact with SAM

Who We Are
At Service Access & Management, Inc. (SAM), we believe everyone deserves the opportunity to live their best life; and our team is here to make that possible. With over 800 professionals across Pennsylvania and New Jersey, we provide high-quality services that empower individuals and strengthen communities. Rooted in service, integrity, and respect, SAM is a place where individuals served and colleagues come first.

About the Veteran Specialist Role
As a Veteran Specialist within our County Programs team, you’ll provide case management and coordinate services for individuals enrolled in county-based programs—with a dedicated focus on supporting veterans and their families. This position is ideal for someone who is community-oriented, compassionate, and passionate about veteran advocacy and outreach.

Veteran Specialist Core Responsibilities

Provides case management and service coordination for veterans and their families
Conducts outreach and builds relationships with local, state, and federal veteran organizations
Assesses individual needs and develops service plans
Assists veterans in navigating the benefits process and accessing support
Participates in veteran-focused events and community coalitions
Maintains records of outreach and engagement activities
Provides suicide prevention and community support resources
Collaborates with courts and attends Veterans Court as needed

What You Bring

Bachelor’s degree in Psychology, Social Work, Sociology, Counseling, Criminal Justice, Education, or a related field
Veteran status is required
Strong communication and interpersonal skills
Commitment to confidentiality, compliance, and ethical service delivery
Valid driver’s license, automobile, and current insurance

Who Thrives in This Role
We’ve found that people who are:

Passionate about service
Skilled at community engagement
Independent yet collaborative

…tend to thrive in this role. Whether you’re just starting out or bringing your lived experience, we have a place for you.

Employee Benefits
This position is represented by a union and follows the collective bargaining agreement, which includes:

Generous paid time off and sick leave
Employer matching 401k – up to 5%
Recognition and wellness initiatives and rewards
Healthcare and insurance options with employee contributions

In addition, all team members have access to tuition discounts, professional development, supportive supervision, and career growth opportunities.

Location & Schedule
This position is based in DuBois, Pennsylvania. Work is in-office and community-based, with regular travel across Clearfield and Jefferson counties.

Office hours are Monday through Friday, 8:30 AM to 4:30 PM. Some evening or weekend participation may be required for veteran-related events and outreach.

We welcome candidates of all backgrounds and are committed to building a diverse and inclusive team.

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