Acquisition Specialist

Position Summary

The Aquisitions Specialist oversees all operational and compliance functions for a multi-state retail store portfolio. This role ensures timely management of permits and licenses, utilities, alarms, connectivity, repair and maintenance, vendor coordination, and operational reporting. The position is responsible for keeping all stores operational, compliant, and cost-effective.

Key Responsibilities

1. Permits & Licenses

· Prepare and submit new permit/license applications, including gathering all required documents (leases, EIN, state forms, IDs).

· Verify zoning eligibility and coordinate with agencies to accelerate processing.

· Track expiration dates and complete renewals on time, including ownership or address update filings.

· Resolve rejected applications, compliance notices, and penalties.

· Maintain accurate licensing records and ensure proper posting of store licenses.

· Produce monthly renewal reports and update the central licensing database.

2. Utilities (Energy, Gas, Water, Trash)

· Set up new utility connections for new stores; submit contract documents and confirm activations.

· Handle outages, billing discrepancies, overages, late fees, and account issues.

· Maintain a complete record of active accounts and related permits.

· Monitor monthly charges, investigate spikes, research competitive rates, and support vendor negotiations.

· Coordinate with Accounting on billing issues, forecasting, and payment follow-ups.

· Recommend cost-saving or sustainability improvements across the portfolio.

3. Security & Alarm Systems

· Manage alarm installations for new stores and ensure accounts are added to portals and billing systems.

· Perform first-level troubleshooting for alarm alerts, device issues, battery failures, sensor tamper, and system malfunctions.

· Coordinate technician dispatches and maintain device/account documentation.

· Monitor daily alarm notifications and respond promptly to incidents or false alarms.

4. Connectivity (Internet)

· Troubleshoot internet outages and coordinate with ISPs for remote resets or technician visits.

· Manage modem/router replacements and hardware troubleshooting.

· Set up new internet accounts for new stores and update account information during store relocations or closures.

· Monitor overall connectivity performance and evaluate weekly opportunities for service upgrades or speed improvements.

5. Repair & Maintenance (R&M)

· Coordinate repairs for HVAC, plumbing, electrical, roofing, ceilings, flooring, windows, doors, signage, pest control, landscaping, and storefront security bars.

· Dispatch vendors for urgent or routine repairs and track progress until completion.

· Work with landlords on structural issues such as roof leaks or exterior damage.

· Maintain preventive maintenance schedules, including quarterly HVAC service cycles.

· Keep accurate service logs, work orders, and vendor completion records.

6. Operational Oversight & Reporting

· Oversee vendor performance across utilities, alarms, internet, and R&M services.

· Maintain centralized trackers, compliance logs, and operational documents.

· Produce weekly and monthly reports covering store outages, repairs, license statuses, utility issues, and vendor SLAs.

· Support cross-department requests requiring operational data, updates, or documentation and manage team in back office to deliver operational excellence

Qualifications

· 5+ years of experience in multi-unit retail operations, facilities, or real estate administration.

· Knowledge of permits, utilities, security systems, connectivity, and R&M processes.

· Strong organizational, vendor management, and issue-resolution skills.

· Proficiency in Excel, tracking software, portals, and documentation tools.

· Ability to manage deadlines and multi-state regulatory requirements.

Pay: $40,000.00 - $55,000.00 per year

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person