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Active Directory / Entra ID Customer Engineer
Overview:
We have immediate opportunities for an Active Directory / Entra ID Expert to join our growing Customer Engineer (CE) team. These are full-time roles with comprehensive benefits. As a CE, you’ll work with Fortune-1000 enterprises, guiding them to a healthy, secure identity posture across hybrid and cloud environments.
Responsibilities:
- On-Demand Assessments – Active Directory (AD), AD Security, and Entra ID health checks
- WorkshopPLUS facilitation – AD Troubleshooting, Microsoft Entra Hybrid Identity, Identity Fundamentals
- Recovery Services – Lead Active Directory Recovery engagements
- Architecture Services – Design secure cloud identities, migrate & protect applications with Entra
- Blocker Mitigation & Optimization – Tune Entra Identity Protection and Advanced Conditional Access policies
- Act as the primary technical contact, providing visibility and advanced problem resolution to executive-level stakeholders
- 15+ years of overall IT experience
- 7 + years of hands-on experience in Active Directory Federated Services, Entra ID B2C/External Identities, Zero-Trust architecture, Graph API, Entra Workload Identities, Windows Server 2016-2025, Entra Identity Governance & Verified ID, tenant-to-tenant migrations
- Deep understanding of Active Directory, ADDS. and AAD architecture - EntraID
- Ability to collaborate with cross-functional teams and advise stakeholders from engineers to CIOs.
- Strong written and verbal communication skills for presenting complex technical concepts to business leaders.
Any of the following preferred certifications -
- Microsoft Certified Systems Engineer (MCSE)
- Microsoft Certified: Identity & Access Administrator Associate
- Microsoft Certified: Cybersecurity Architect Expert
- Microsoft Certified Trainer
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