ACTT Administrative Assistant

ACTT Administrative Assistant - Full Time

Join a supportive team who values Compassion, Excellence, Collaboration, Inclusion, Hope & Authenticity!

As a member of our Wake County ACT (Assertive Community Treatment) multidisciplinary team, you will be the primary point of contact for new members to the ACT team.

The ACTT Admin provides administrative support to the team, which includes but is not limited to: coordination of necessary documentation, daily team meetings, member communication and correspondence and the collection of appropriate co-pays and service fees associated with service.

Schedule

FT, Mon - Fri 8:30am - 4:30pm.

Pay

$19.00 per hour.

Benefits

Being a part of a non-profit behavioral health organization has some unique benefits, along with our incredible health insurance options. Working here at SouthLight, you will be able to make a difference in people's lives every day, and know that you are a part of inspiring positive change in your community.

Full-time employees are eligible for medical benefits the first of the month 30 days after hire date. Options for a standard plan and an HSA plan with a $100 initial contribution and up to a $25 per paycheck match. 10 paid holidays and PTO hours which accrue at a rate of 10 hours per month. After 6 months employees are eligible to enroll in our 401(k) plan which has a 4% match. Company paid life insurance, short and long term disability, in house and paid training opportunities, and additional pay for working holidays.

Job Responsibilities of an ACTT Administrative Assistant

• Maintaining an accurate census for all ACT members.
• Answer phones and provide appropriate information about the program to internal and external stakeholders, families and members.
• Schedule member appointments for medical and clinical staff as needed.
• Make daily appointment reminder calls to members as required.
• Collect and reconcile cash/credit card co-pays and service fees from members as necessary
• Verify member’ insurance benefits.
• Provide general administrative support for the program including filing, typing, daily team meetings, copying, data entry and faxing in a prompt, efficient and cooperative manner.

Qualifications of an ACTT Administrative Assistant

Education and Experience

• Minimum of high school diploma or GED
• Computer literacy
• Behavioral Health front office experience preferred

Knowledge, Skills and Abilities

• Microsoft Office Suite and Windows environment
• Experience with electronic medical records
• Ability to organize resources and establish priorities
• Ability to foster a cooperative work environment
• Knowledge of cash management principles and/or procedures
• Professional interpersonal and communication skills and the ability to work effectively with a wide range of constituencies in a diverse community
• Excellent verbal communication

About SouthLight Healthcare

Tap into your passion at SouthLight Healthcare. Build your career in an environment where your voice, passion and work matters every day. At the core of SouthLight is a commitment to our values, our employees and clients. We strive to be an organization where every colleague can contribute and excel. We are an equal opportunity employer and committed to building a culture that values diversity and inclusion. SouthLight offers competitive opportunities and a robust benefits package.

Founded in 1970, SouthLight Healthcare is one of the area's largest and long-established nonprofit providers of substance use treatment and mental health services. With outpatient and community-based programs, SouthLight provides prevention, education and treatment services in the Triangle and beyond. SouthLight has multiple office locations throughout the Triangle area, serving more than 9,000 clients each year. Services include adult outpatient counseling, Intensive Outpatient Program, Psychiatric Services and Medication Management, Opioid Treatment Program, Court Deferral Program, Peer Support Services, Family Centered Treatment, Community Support Team and a residential treatment program for women and children and more.