Admin

1. Front Desk & Patient Support

• Welcome patients and parents warmly.
• Manage registration, forms, and patient records.
• Schedule and confirm appointments for doctors and therapists.
• Assist families with basic insurance queries.

2. Clinic Support

• Prepare daily schedules for doctors.
• Upload reports, manage EMR files, and handle basic documentation tasks.
• Coordinate therapy sessions (speech, OT, PT, behavioral therapy, EEG, etc.).

3. Billing & Insurance

• Check insurance eligibility.
• Submit claims and approvals.
• Coordinate with billing team on rejected claims.
• Maintain daily payment logs.

4. Operations & Coordination

• Manage clinic supplies and inventory.
• Coordinate with housekeeping, maintenance, and IT.
• Organize staff meetings and support rostering.

5. Parent Communication

• Provide clear information about appointments, therapy plans, and follow-ups.
• Handle communication with empathy and professionalism.

6. Compliance

• Maintain DHA-required documentation.
• Keep consent forms, reports, and records updated.

Skills & Requirements

• Bachelor’s degree preferred.
• 1–3 years healthcare admin experience (pediatrics/neurology a plus).
• Good communication and multitasking skills.
• Knowledge of DHA procedures and insurance is an advantage.
• Friendly, organized, and patient-focused.

Job Type: Full-time