Admin Assistant - Branch

Cornerstone Home Lending, a division of Cornerstone Capital Bank, is a unique national home lender with a reputation of amazing service, customer satisfaction, on-time closings, employee retention, and happiness. We employ people who are passionately committed to Cornerstone’s Mission, Vision & Core Convictions. Our brand is known for on-time closings - a key core conviction of Cornerstone. We have successfully navigated our company through many industry cycles and changes in regulations.

We honor God by using our talents to make a positive difference in the lives of our Team Members, Clients, Shareholders, Communities, and the People who provide services to us.

Who we are looking for:
We are seeking an Administrative Assistant with strong time management skills, a positive attitude, organization, a good work ethic, and the ability to be flexible with duties.

What you’ll do:

• Answer all incoming calls and be the first point of contact for all clients, both in person and over the phone.
• Must be in office M-F 9:00 a.m.- 5:00 p.m.
• Resolve administrative problems by coordinating the preparation of reports, analyzing data, and identifying solutions.
• Provide information to clients & team members by researching and answering questions and concerns.
• Check & maintain office supplies with impeccable attention to detail & organization.
• Manage marketing responsibilities such as creating flyers, social media, direct mailings, and special projects.
• Manages the client gifting program for clients, both in-process and closed loans.
• SalesForce Data Management, including milestones and special events, email campaigns, and mailing lists.
• Complete operational requirements by scheduling and assigning administrative projects, while expediting work results.
• Prepare monthly reimbursement reports through Concur.
• Coordinate with Loan Operations to name and save client documents promptly and with accuracy.
• Occasional deliveries around local offices.

What you'll need to be successful:

Success in this job relies on your time management skills, organization, and positive attitude. In addition, you’ll need the following qualifications:

• MS Office and data entry skills
• Experience with marketing software, Adobe Creative Suite, Canva, etc.
• Event planning experience is a plus
• 3 years of recent administrative assistant experience
• Any finance industry knowledge is a plus.
• Knowledge of how to operate printers/scanners/fax machines.
• Must be reliable and proactive.

What we offer:

Because we recognize and reward hard work, we offer a competitive salary, a full benefits package, and the potential for a performance-based bonus.

What to do next: If Cornerstone sounds like the place for you (and if you have the qualifications, drive, and passion to match), we invite you to become a member of our winning team! And remember, once you're part of our Cornerstone family, we'll continue to invest in you as a valuable asset in our company. As many of our team members can tell you, there's something special about working at Cornerstone.