Admin Assistant (Front Desk)

Job Summary:

The Administrative Assistant provides essential support to ensure the smooth and efficient operation of an immigration law firm. This position involves a variety of administrative, clerical, and organizational responsibilities critical to daily legal operations. The ideal candidate is highly organized, detail-oriented, bilingual (English/Spanish), and capable of handling sensitive information with professionalism and discretion.

Responsibilities:

• Maintain a clean, organized, and professional office environment.
• Manage, receive, and process client documentation in accordance with firm procedures.
• Accurately input client intake information into case management systems.
• Process record requests and ensure timely follow-up.
• Answer and direct phone calls, emails, and client inquiries in a professional manner.
• Draft, proofread, and edit correspondence, reports, and legal documents.
• Ensure timely and accurate internal and external communication.
• Schedule and coordinate appointments, meetings, and conferences.
• Arrange travel accommodations and itineraries for attorneys as needed.
• Maintain and update attorney calendars to reflect current appointments and deadlines.
• Organize and manage electronic and physical filing systems.
• Create, edit, and manage reports.
• Collaborate with team members to support client services and legal operations.
• Handle confidential and sensitive information with the highest level of discretion.
• Greet and assist clients during in-person visits.
• Manage client check-ins to ensure a welcoming and professional experience.
• Provide responsive, courteous support to address client needs or direct them to appropriate staff.
• Perform other related administrative tasks and duties as assigned.

Qualifications:

• Bachelor's degree in a related field preferred; equivalent experience considered.
• Bilingual in English and Spanish is required.
• Minimum of 2 years of administrative experience, preferably in a legal or immigration law setting.
• Proficient in Microsoft Office Suite, Google Workspace, and case management software.
• Strong organizational, time management, and multitasking skills.
• Excellent written and verbal communication skills.
• High attention to detail and ability to troubleshoot administrative issues.
• Comfortable with office technology (printers, scanners, etc.).
• Ability to work independently and collaboratively in a fast-paced environment.
• Professional demeanor and strong interpersonal skills when interacting with clients and team members.

Pay: $20.00 - $23.00 per hour

Work Environment: In-Office

Amazing Benefits Include:

• Medical (100% employer paid)
• Vision
• Dental
• $50k life insurance policy
• 401(k) with 6% Employer Match, PTO, Paid Holidays, Employee Assistance Program,
• Fitness Stipend

We are excited about the possibility of you joining our team! Apply now and take the next step in your career with Abogada Alexandra Immigration Law, PLLC!