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JOB PURPOSE:
The purpose of the role is to provide general administrative and office support for individuals or teams within the assigned business function. It will ensure efficient operation of the office, supports managers and employees through a variety of tasks related to organization and communication internally or externally. The performance of the role will be subject to following the
standard operating procedures and to complete the work with high level of quality and in timely manner.
KEY ACCOUNTABILITIES (Include the following. Other duties may be assigned):
Performs the process and activities, may include but not limited to:
• Answers and transfers phone calls, screening when necessary.
• Coordinates and implements office services such as records control and make correspondence letter.
• Carries out administrative work for the Department such as filing, typing, copying, binding, scanning etc.
• Completes operational requirements by scheduling and assigning administrative projects, meetings and expediting work results through internal coordination.
• Assists in reviewing and validating of any document related to the assigned function under the assigned scope.
• Ensures proper and timely supply of office stationery, machines, etc.
• Coordinates and schedules travel, meetings, and appointments for managers or supervisors.
• Evaluates and responds to customer needs.
• Maintains computer and manual filing systems.
• Interacts with or assists in coordination with internal customers, contractors, and suppliers for any required arrangement related to company.
• Prepares reports, presentations, spreadsheets, and flowcharts. Maintains databases and updates status.
• Performs any other relevant task as directed by direct supervisor or manager.
• Contributes to the processes of continuous improvement for the area assigned.
Qualification and Experience:
Required Skills:
Good communication skills, good inter-personal skills, continuous learning capability, computer literacy, approachable personality, patience, respect for people.
Good academic knowledge and procedural understanding of assigned function and related terms.
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