Admin & Front Office Executive

Job description:

Job Summary

we are looking for a professional, well-presented, and customer-oriented Front Office Executive to manage front desk operations, coordinate administrative tasks, and ensure a smooth and welcoming office environment. The ideal candidate should have excellent communication skills and the ability to manage customers and internal teams efficiently.

Roles & ResponsibilitiesFront Desk & Customer Interaction

• Greet and welcome customers, visitors, and vendors in a professional manner.
• Handle inbound calls, inquiries, and customer requests courteously.
• Provide accurate information about Skylink Fibernet services and redirect queries to the concerned departments.
• Maintain the visitor logbook and manage the appointment schedule.

Administrative & Coordination Tasks

• Manage reception area cleanliness and ensure a professional office environment.
• Coordinate with internal teams (Sales, Support, Network Ops, HR, Admin).
• Assist in scheduling meetings and managing conference room bookings.
• Handle incoming/outgoing mail, packages, and courier services.

Documentation & Data Management

• Maintain customer walk-in records, service request logs, and follow-up details.
• Assist with basic documentation, filing, and data entry tasks.
• Support HR/Admin team in onboarding formalities (forms, ID cards, etc.).

Operational Support

• Coordinate with field teams for customer appointments, service issues, and installation updates.
• Maintain inventory of office supplies and place orders when required.
• Ensure compliance with office security and safety protocols.

Required Skills & Qualifications

• Any Degree (preferred: Business Administration/HR/Customer Service background).
• Experience: 0–3 years in Front Office, Reception, Customer Service, or Administrative roles.
• Strong communication skills in English & Tamil.
• Good knowledge of MS Office (Word, Excel, Outlook).
• Pleasant personality, customer-friendly attitude, and strong interpersonal skills.
• Ability to multitask, prioritize, and handle pressure professionally.
• Well-groomed, presentable, and disciplined.

What Skylink Fibernet Offers

• Competitive salary and performance-based benefits.
• Friendly and supportive work environment.
• Professional growth and skill development opportunities.
• Exposure to telecom and high-speed internet service industry operations

Job Types: Full-time, Permanent, Fresher

Pay: ₹16,000.00 - ₹20,000.00 per month

Benefits:

• Food provided
• Health insurance
• Provident Fund

Education:

• Bachelor's (Preferred)

Experience:

• 3Years: 1 year (Preferred)

Language:

• English (Preferred)

Work Location: In person