Admin & IT Associate

Branch Overview:

Branch is a leading AI-based lending fintech with 50M+ downloads across India and Africa. We use alternative data to reach millions of people that are largely excluded from the financial sector.
Headquartered in Silicon Valley with operations in India, Nigeria and Kenya, Branch is a for-profit, socially conscious company built for scale and impact. Our mission-driven team—founded and led by the former CEO of Kiva.org—now spans 400+ employees globally. We’re backed by investors such as Andreessen Horowitz, Visa, and the IFC.

Job Overview:

This position requires a highly motivated and adaptable individual to oversee office administration and I-T support. The ideal candidate will be a proactive team player with a strong work ethic and the ability to seamlessly adapt to changing priorities.

Job Responsibilities:

• Maintain and update the asset inventory system, ensuring accurate tracking of all hardware and software assets.
• Be custodian of IT assets of the company and oversee the issuance, return, and replacement of laptops and other assets for employees.
• Conduct periodic audits of assets to identify discrepancies and ensure compliance with company policies.
• Support and lead internal audits from an assets perspectives
• Coordinate and negotiate with vendors for procurement, warranty claims, and servicing of asset equipment.
• Manage employee accounts, including user creation, role assignments, and deactivation during onboarding/offboarding.
• Ensure timely setup of new hires across all onboarding systems, software, and access tools to facilitate a smooth start.
• Ensure proper access control and monitor account activities to maintain security.
• Resolve asset related issues concerning hardware, software, and account management, while optimizing for time, labour, and money, with support from the vendors where needed.
• Manage and coordinate in-office events, meetings, and conferences.
• Manage travel bookings for team members and other arrangements for events
• Monitor office supplies and inventory
• Support various functions with document filing and organization
• Work closely with cross-functional teams to identify and resolve system requirements and concerns.
• Oversee attendance management and ensure accurate biometric reporting for all office employees.

Qualifications:

• Bachelor’s degree in IT, Computer Science, or a related field.
• 3-5 years of experience in asset management and Admin role.
• Strong organizational and multitasking skills with a keen eye for detail.
• Proficiency in Microsoft office or Google Workspace, especially Spreadsheets and Documents.
• Knowledge of asset inventory tools and systems, and best practices.
• Excellent communication skills with proficiency is using email and tools like Slack.
• Excellent analytical and problem-solving skills, and ability to do cost benefit analysis.
• Ability to create useful reports, and identify and track important metrics.
• Familiarity with IT and admin policies and compliance standards.

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