Admin Staff / Office Assistant

Job Description:

We are looking for a responsible and organized Office Administrator to handle customer communication and payment follow-ups. The ideal candidate will support daily office operations and ensure timely collection of outstanding payments while maintaining strong customer relationships.

Key Responsibilities:

• Follow up with customers regarding pending and overdue payments via phone, email, and WhatsApp
• Maintain accurate records of customer accounts and payment status
• Handle basic office administration tasks (filing, data entry, documentation)
• Respond to customer inquiries in a professional and timely manner
• Coordinate with internal departments regarding billing and invoices
• Prepare simple reports on payment collection status

Requirements:

• Previous experience in customer service or office administration preferred
• Good communication skills (English required; Arabic is a plus)
• Strong follow-up and negotiation skills
• Basic computer skills (MS Office, Excel)
• Ability to work independently and manage time effectively
• Professional and polite attitude when dealing with customers
• Preferred: philippines candidates

Benefits:

• Competitive salary (based on experience)
• Visa provided (if applicable)
• Friendly working environment
• Career growth opportunities

Work Location: In person