Administration & Accounts Officer

Administration & Accounts Officer

Administration | Accounting Support | Customer Service | HR Coordination

Department: Administration & Accounts

Reports To: General Manager / Owner

Location: Doha, Qatar

Employment Type: Full-Time, Permanent

Working Hours: Sunday – Thursday, 8:00 AM – 5:00 PM

Salary: Based on experience (negotiable)

Job Summary

We are seeking a versatile and detail-oriented Administration & Accounts Officer to join our team. The ideal candidate will manage daily administrative operations while supporting the accounting function, handling customer inquiries professionally, and assisting with HR-related tasks such as employee documentation and record-keeping. This role suits someone organized, proactive, and comfortable working across multiple functions in a fast-paced environment.

Key Responsibilities

Administration

• Manage day-to-day office administration, including filing, correspondence, and document control
• Maintain organized records for contracts, invoices, employee files, and company documents
• Prepare letters, reports, memos, and other business documents as required
• Coordinate office supplies, equipment maintenance, and vendor communications
• Support management with scheduling, meeting coordination, and follow-ups

Accounting Support

• Assist with preparation and tracking of invoices, receipts, and payment vouchers
• Maintain accurate records of accounts payable (vendor liabilities) and accounts receivable (customer collections)
• Support petty cash management and reconciliation
• Assist with data entry into accounting software (e.g., SAP Business One) and Excel-based tracking sheets
• Help prepare monthly summaries of income, expenses, and outstanding balances
• Coordinate with the bank for deposits, transfers, and statement reconciliation

Customer Service

• Respond to customer inquiries via phone, email, and WhatsApp in a timely and professional manner
• Handle customer complaints and escalate issues to the relevant department when necessary
• Maintain and update the customer database with accurate contact and account information
• Follow up with customers regarding outstanding payments and service feedback
• Support the preparation of customer contracts, proposals, and renewal documents

Human Resources

• Maintain employee personal files, including IDs, contracts, visas, and certifications
• Track and update employee document expiry dates (RP, passport, QID, medical insurance)
• Assist with onboarding new employees, including documentation and orientation materials
• Support leave and attendance tracking, and maintain employee records
• Coordinate with PRO/government relations for visa, RP, and labor documentation as needed

Requirements & Qualifications

• Minimum 2–3 years of experience in an administrative role with exposure to accounting, customer service, or HR functions
• Proficiency in Microsoft Excel, Word, and Outlook; familiarity with accounting software is a plus
• Strong organizational skills with the ability to multitask and prioritize
• Excellent communication skills in English (Arabic is an advantage)
• High attention to detail and accuracy, particularly with financial and employee records
• Professional, friendly, and customer-focused attitude
• Ability to work independently and as part of a small team
• Valid Qatar residency / transferable work permit (or eligibility to obtain one)

Key Skills

Administration

Filing & document control

Scheduling & coordination

Report & letter drafting

Accounting

Invoicing & AP/AR tracking

Petty cash reconciliation

Excel & accounting software

Customer Service & HR

Client communication

Complaint resolution

Employee record management

What We Offer

• Competitive salary based on experience
• Opportunity to work across multiple business functions and grow within the company
• Supportive team environment with hands-on training
• Stable, long-term employment with a growing organization

How to Apply

Interested candidates should submit their CV along with salary expectation. Shortlisted candidates will be contacted for an interview.

Pay: From QAR2,500.00 per month

Work Location: In person