Administration and Logistics Specialist

Administration and Logistics Specialist

Location: Ann Arbor, MI; Onsite; Corporate Office Environment
Employment Type: Full Time
Benefits: Medical, Dental, Vision, Paid Vacation, Sick & Holidays; Company paid Life and Disability Insurance; 401k savings plan with employer matching
Voluntary Benefits: Supplemental Life Insurance, Critical Illness, Accident Coverage, & Pet Insurance
Department: Marketing

Job Summary:

Avfuel, a privately held, industry-leading aviation company, is seeking a candidate to join our team at Avfuel's headquarters. This multifaceted role involves working a telephone switchboard, greeting guests, and executing a variety of administrative and logistical tasks. The position is ideal for individuals who excel in a dynamic environment, offering significant exposure to various company divisions and the opportunity for career advancement. This is a full-time position that balances front-facing customer service with behind-the-scenes logistical and administrative responsibilities, dedicating approximately 50% of the time to working our reception desk and the other 50% to handling various operational tasks.

Key Responsibilities:

• Communicates professionally in person, on the phone and in email correspondence.
• Provides excellent customer service skills while interacting with employees, customers, vendors and visitors.
• Oversee the inventory and organization of office supplies, promotional items, and marketing materials.
• Manage logistics for domestic and international shipping, including tradeshow booths and materials for 50 shows per year.
• Facilitate local transportation needs for the executive office and airport runs for passenger pickups or deliveries to other facilities.
• Create and distribute welcome packages for new employees and onboard customers.
• Manage the inventory of uniforms for a sister company.
• Managing company archives: moving boxes, recording location on shelves, retrieving documents upon request, and eventual removal of documents for shredding.
• Provide backup support for the multi-line switchboard, directing calls as needed during staff absences.
• Occasionally handle clerical tasks such as mailings, copying, faxing, and managing incoming and outgoing mail via USPS, UPS, and FedEx.
• Undertake other duties and special projects as assigned by management.

Required Skills/Abilities:

• Excellent communication skills, both verbal and written.
• Strong organizational and multitasking abilities.
• Proficiency in managing logistics and administrative procedures.
• Capability to work independently and in a fast-paced, collaborative environment.
• Positive energy and resourcefulness.
• Experience with shipping a plus.
• Always maintain a positive and outgoing attitude.
• Passionate about going above and beyond to create a lasting impression.
• Ability to multi-task, prioritize, and problem solve.

Physical Requirements:

• At times, this position will be a mix of very active movement that requires standing, walking, bending, kneeling, stooping, crouching, on all days. Other periods will be more sedentary while working the phone lines or computer work.
• The employee must be able to lift and or move items over 50 pounds.

Education and Experience:

• High school diploma or equivalent; further education or certification in office administration or project management is a plus.
• Must have experience answering the phone, email, filing, faxing and computer skills including Microsoft products.
• Ability to work independently while understanding the necessity for communicating and coordinating work efforts with other employees.
• Proven experience in customer service and/or handling special projects.
• Experience in providing great service to customers and co-workers.

• Must possess a valid driver’s license and good driving record.
• Must be able to pass pre-employment background check.
• Experience with Microsoft Products
• Experience with Shipping a plus.