Administration Officer

Job Purpose:

To support the Administration Team Leader in the efficient administration of government-funded learning programs, ensuring compliance and accuracy using internal and external systems. The role is critical to always maintaining operational effectiveness and upholding data integrity.

Key Responsibilities:

· Verify and monitor start documentation using audit checklists.

· Prepare New Learner/Employer Starter Packs across all contracts.

· Maintain accurate, up-to-date records (both paper-based and digital).

· Submit funding paperwork to Prime Contractor.

· Track learners and outstanding compliance items.

· Update MIS and E-portfolio systems as required.

· Liaise with frontline teams regarding enrolment documentation.

· Respond to and resolve Strode paperwork queries.

· Monitor e-signature workflows and chase pending approvals.

· Upload learner details to internal and third-party platforms (Equal, SharePoint, etc.).

· Manage ERNs and PLRs and ensure they are correctly logged.

· Provide support with awarding body administration.

· Assist with preparation for audits and inspections.

· Undertake regular data cleansing activities.

· Perform exam invigilation when required.

· Update weekly enrolment tracking sheets.

· Additional Duties

· Support procurement and distribution of office/IT equipment.

· Manage stationery and utilities as needed.

· Assist trainers with logistical support (printing, room bookings, etc.).

· Minute-taking during internal meetings.

· Use PICS and OneFile systems for verification or data entry.

· Generate internal reports upon request.

· Assist in managing the admin mailbox.

Key Skills and Competencies:

· Strong verbal and written communication skills

· High attention to detail

· Excellent time and task management

· Proficiency in Microsoft Office, MIS systems, and E-portfolios

· Ability to prioritise work and meet deadlines

· Problem-solving and analytical skills

· Adaptability in a fast-paced environment

· Willingness to work beyond core hours when required

Qualification & Other Requirements:

Education: Bachelor’s Degree (*Required)*

Experience: Minimum 3 years in administrative roles (Required)

Location: Based in Dubai or able to reliably commute/relocate (*Required)*

Visa Status: Must hold a valid sponsor visa (*Own/Spouse or Father) (Required)*

Expected start date: Immediate

Job Type: Full-time

Pay: AED4,000.00 - AED4,500.00 per month

Application Question(s):

• Do you have your own VISA? What is the Type and validity?
• Can you join us immediately?
• Our office hours are 11 a.m. to 7 p.m. (Mon-Fri) and during (Oct-Mar 12 p.m. to 8 p.m. (Mon-Fri)

Are you fine with these working hours?

• We follow UK calendar holidays. Are you fine with it?

Education:

• Bachelor's (Required)

Experience:

• Administration: 2 years (Required)
• Data Entry: 1 year (Required)

Language:

• English (Required)

Location:

• Dubai (Required)