Administration & Sales Coordinator

Job Title: Administration & Sales Coordinator
Company: Hangtime Basketball Academy
Employment Type: Full-time

About Hangtime Basketball Academy

Hangtime Basketball is a leading basketball academy dedicated to developing young athletes on and off the court. Our mission is to provide high-quality training in a positive and inclusive environment that inspires passion, discipline, and teamwork.

Job Overview

We are looking for a proactive and organized Administration & Sales Coordinator to join our team. This role is essential in driving new registrations and ensuring a smooth and supportive experience for our existing members. The ideal candidate is a strong communicator, detail-oriented, and customer-focused, with a passion for helping others.

Key ResponsibilitiesSales & Lead Management

• Make outbound calls and respond to inquiries from new leads.
• Provide comprehensive information about academy programs, schedules, pricing, and registration process.
• Follow up consistently to convert leads into registered members.
• Maintain accurate records of all communication and lead status in the CRM system.
• Ability to create engaging social media & google ads and promotional content to attract new leads and boost academy visibility.

Client Support & Administration

• Act as the main point of contact for existing clients regarding general inquiries, attendance, and complaints.
• Follow up with clients on outstanding payments, renewals, and documentation.
• Monitor attendance and alert management or parents of repeated absences or issues.
• Help manage class rosters, schedule changes, and internal communications.
• Coordinate with coaches and other staff to resolve client issues quickly and professionally.

Qualifications

• Previous experience in sales, customer service, or administration.
• Excellent communication skills—both verbal and written.
• Strong organizational and time management skills.
• Comfortable using CRM software, spreadsheets, and other office tools.
• Passion for youth sports or familiarity with athletic programs.

Job Types: Full-time, Permanent, Contract
Contract length: 24 months

Pay: AED3,000.00 - AED4,000.00 per month

Experience:

• Admin and sales: 3 years (Required)

Language:

• English Fluently (Required)

Location:

• Dubai (Required)