Administrative and Customer Service Coordinator

PennPac Company, provides flexible packaging films for the food industry. We are currently searching for a Part Time or Full Time individual to perform basic office related support tasks. Applicant must be proficient with basic computer skills, general arithmetic, data entry, etc. A quiet, clean and modern work environment is provided. Compensation is DOE and will be discussed at time of interview. Full Time employment comes with generous benefits.

PennPac is a TOBACCO-FREE free property with a secure facility, operating in the food packaging supply chain under FDA guidlines.

Essential Job Duties

• Creation and updating of purchase order files, production job files and finished production files.
• Entry of raw material receipts and inventory transactions into SAGE (software platform similar to SAP) on a daily basis.
• Assures accuracy of inventories and compliance to inventory policies.
• As needed/Infrequent tasks:
• Interact with Customer Service, Production and freight carriers on incoming raw material shipments.
• Daily sales order entries assuring that sales order confirmations are sent to customers within 48 hours.
• Ensuring sales orders for production are provided on a timely basis.
• Preparing required documentation for sales orders shipments and delivering to the Warehouse so they can locate orders and prepare them for shipment.
• Responding to incoming customer requests via email and telephone.
• Contacting freight companies and scheduling shipments based on freight rates.
• Verification and printing of customer invoices.
• Coordinate miscellaneous projects. Examples may be, but not limited to, Sales and Marketing or Quality related projects.
• Adhere to and support all company policies.
• Possess above average communication, listening and organizational skills with particular attention to meeting deadlines.
• Perform other duties as required.
• Maintain a polite and professional business image as this position will often interact with our contractors, visitors, customers, and employees.

Scope of Responsibility

Independent, working under only general instructions and expected to determine how to accomplish the work assignment.

Job Types: Full-time, Part-time

Pay: From $20.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance