Administrative Assistant

Location: Venice, FL
Employment Type: Full-Time
Compensation: Starting at $21/hour
Schedule: Monday–Friday, 8:00 AM – 5:00 PM

About MITER Brands

MITER Brands is a leading manufacturer of high-quality windows and doors, committed to innovation, craftsmanship, and exceptional customer service. Our PGT location in Venice, FL is part of this dynamic network, where we take pride in creating products that enhance homes and improve lives. At MITER Brands, we foster a culture of collaboration, growth, and excellence—making this an exciting place to build your career.

About the Role

We are looking for a Full-Time Administrative Assistant who is passionate about being part of a winning team and serving a diverse community. If you’re seeking a career with an exciting, innovative, world-class company, we want to hear from you! This position provides administrative support for multiple groups within Customer & Warranty Services and plays a key role in ensuring smooth day-to-day operations.

Key Responsibilities

• Answer incoming calls, determine purpose, and route to appropriate personnel or department in a courteous and professional manner.

• Take and deliver messages or transfer calls to voicemail when necessary.

• Provide callers with organizational information such as address, directions, and general inquiries.

• Welcome on-site visitors, determine nature of business, and announce visitors to appropriate personnel.

• Monitor visitor access and issue passes when required.

• Create and print memos, correspondence, reports, and other documents as needed.

• Perform clerical tasks including filing, photocopying, collating, and mailroom duties.

• Process special mail-outs from Marketing or Sales.

• Coordinate EMT calls and maintain keys for various company areas.

• Multi-task across projects with minimal downtime and limited supervision.

• Assist callers with basic questions regarding service requests and products.

• Manage and work through case queues.

Qualifications

• High School diploma or equivalent required.

• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).

• Excellent phone and customer service skills.

• Strong communication skills, both verbal and written.

• Ability to learn new computer software programs quickly.

• Salesforce experience preferred, not required.

• Bilingual (Spanish) strongly preferred.

What We Offer

• Competitive compensation starting at $21/hour.

• Comprehensive benefits package.

• Opportunities for growth and development within a dynamic organization.

• A collaborative and inclusive work environment.

Ready to join our team? Apply today and help us deliver exceptional service to our customers!