Administrative Assistant

Job Title: Administrative Assistant
Company: American Home
Location: Knoxville, TN (11028 Terrapin Station Lane, Knoxville, TN 37932)
Position Type: Full-Time
Schedule: Monday-Friday, 8:00 AM to 5:00 PM, excluding lunch and breaks
Compensation: $20/hour

About American Home

American Home is a locally owned and family operated home improvement company that has been serving East Tennessee since 1997. With over 1,000 reviews and a strong reputation in the community, we have built our business on trust, quality, and doing right by our customers. We provide a full range of home improvement services, including windows, siding, bathrooms, gutters, roofing, and more. Our goal is to be the one company homeowners can rely on for every stage of improving their home.

Position Overview

We are looking for a highly organized and experienced Administrative Assistant to support the day-to-day operations of the business and work directly with the owner. This role is critical to keeping the back office running smoothly. You will handle financial tasks, manage job paperwork, and help ensure projects stay organized from start to finish. This position is open due to the retirement of a long-time team member who was with American Home for over 20 years. We take pride in building a stable team, and our retention reflects that. We are looking for someone who is not just looking for a job, but a long-term opportunity to grow with a company that values consistency, reliability, and doing things the right way.
Key Responsibilities

• Process and manage company expenses, including paying bills and contractors
• Handle job-related paperwork, compliance documents, and internal records
• Maintain organized filing systems across digital and physical platforms
• Assist with back-office operations to keep projects moving efficiently
• Coordinate and follow up on tasks to ensure deadlines are met
• Communicate with vendors, subcontractors, and internal team members
• Support the owner with administrative needs and daily operations

Required Qualifications

• Proven experience in administrative assisting and/or office management
• Strong working knowledge of QuickBooks is required
• Strong organizational skills with attention to detail
• Ability to manage multiple priorities in a fast-paced environment
• Clear and professional communication skills
• Comfortable using computers, email, and spreadsheets daily
• Ability to handle confidential information with discretion

Preferred Experience

• Experience working in the home improvement, construction, or contractor industry
• Familiarity with job paperwork, permits, or compliance documentation
• Experience handling contractor payments or vendor coordination
• Experience using a CRM system, including LeapCRM, is preferred but not required

What We’re Looking For

• Someone who takes ownership of their work
• Reliable, consistent, and follows through
• Proactive and able to stay ahead of tasks without constant direction
• Comfortable working directly with leadership
• Someone who takes pride in keeping operations organized and efficient

Why Join American Home

This is a company where people stay. We have built one of the strongest reputations in East Tennessee not just through our work, but through the team behind it. If you are looking for stability, a clear role, and a place where your work matters day in and day out, this is an opportunity to step into a long-term position with a company that values its people.

Pay: From $20.00 per hour

Benefits:

• Paid time off

Work Location: In person