Administrative Assistant

Kastner Hill Learning is a boutique tutoring company in Austin, TX, specializing in SAT/ACT preparation and most high school-level academic subjects. We pride ourselves on the fun environment we’ve created and work with the best students in Austin!

We seek a qualified administrative assistant to aid in answering phones, one-off scheduling, data entry, and maintaining the office. Our ideal candidate will be detail-oriented, proactive, and highly skilled in client correspondence through email, by phone, and in person. Our ideal candidate should also be interpersonally gifted with the ability to relate to high school students.

A cover letter is recommended for this position. It can be added at the end of your application as a supporting document. Applications without cover letters may not be considered.

This is not a remote position.

Responsibilities

• Welcoming students and parents to the office
• Scheduling students with their tutors for ad-hoc sessions
• Answering calls and emails to handle cancellations, reschedule requests, and basic questions about Kastner Hill Learning and its products
• Scheduling calls between parents and managers
• Updating tutors’ calendars for the purposes of billing and payroll
• Following up with parents and students about missed sessions and billing
• Assisting the proctor team
• Supporting the billing team by sending out invoices to clients and following up on missed payments

Our Required Qualifications:

• A High School Diploma or GED
• At least 2 years of Administrative Assistant experience
• Must be able to reliably commute to the Kastner Hill office in Austin, TX
• Must be able to work the schedule as listed below

Our Preferred Qualifications:

• 4 or more years of Administrative Assistant experience
• Experience working in an Education setting
• Experience working with high schoolers, not as a peer
• Ability to multi-task with excellent organizational skills and attention to detail
• Proficient in using Microsoft Office and Google Workspace

Work Schedule

• Full-Time: 35 hours per week
• School Year: Saturday 9:30 AM to 4:30 PM, Monday through Thursday 2:30 PM to 9:30 PM
• Summer: Saturday 9:30 AM to 4:30 PM, Monday through Wednesday 11 AM to 6 PM, Thursday 9:30 AM to 4:30 PM

Background Checks

A criminal history background check will be required for this position.

Join our team as an Administrative Assistant and work for the best tutoring company in Austin, Texas!

Pay: $22.50 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance

Application Question(s):

• Do the School Year and Summer schedules work for you?

Experience:

• Administrative Assistant: 2 years (Required)

Ability to Commute:

• Austin, TX 78746 (Required)

Work Location: In person