Benefits/Perks
- Competitive Compensation
- Paid Time Off
- Career Growth Opportunities
CPA Firm – Accounting & Tax Services
Position Summary
We are excited to announce the opening of our Honolulu office and are currently looking for the right person to join our growing team. This is a great opportunity for a motivated professional who values excellence, collaboration, and long-term growth to be part of a firm committed to serving clients at the highest level.
Key Responsibilities
Administrative & Office Support
Manage front-office operations, including phone calls, emails, scheduling, and client inquiries
Maintain calendars for partners and managers, including meetings, deadlines, and firm events
Prepare, organize, and maintain client files (physical and electronic)
Assist with document preparation, scanning, e-filing, and secure delivery to clients
Coordinate mail, FedEx/UPS, and government correspondence
Client & Firm Coordination
Serve as a primary point of contact for clients with professionalism and discretion
Assist with client onboarding, engagement letters, and required documentation
Track client deliverables, deadlines, and workflow status
Follow up with clients for missing information as directed by the tax team
Billing, Invoicing & Payments
Assist with invoicing, billing schedules, and payment follow-ups
Coordinate with partners and managers on billing approvals
Maintain records related to retainers, payments, and client balances
Compliance & Firm Operations
Support firm compliance processes (licenses, renewals, insurance, CPE tracking, etc.)
Assist HR and management with onboarding, offboarding, and internal documentation
Maintain office supplies, vendor coordination, and general office organization
Help implement firm procedures, policies, and administrative systems
Technology & Systems
Work with accounting and document management systems (e.g., tax software portals, secure file sharing)
Assist with basic troubleshooting and coordination with IT support when needed
Maintain confidentiality and data security at all times
Qualifications
Required:
2+ years of administrative or office support experience (CPA firm, law firm, or professional services preferred)
Strong organizational and time-management skills
Excellent written and verbal communication skills
High level of professionalism, discretion, and attention to detail
Proficiency with Microsoft Office (Outlook, Word, Excel) and document management systems
Preferred:
Experience working in a CPA firm, tax firm, or professional services environment
Familiarity with tax season workflows and deadlines
Experience with billing, invoicing, or client portals
Ability to multitask and prioritize under pressure
Personal Attributes
Reliable, proactive, and solution-oriented
Client-focused with a service mindset
Comfortable working independently and as part of a team
Adaptable and positive during peak workload periods
What We Offer
Competitive compensation (hourly or salary, based on experience)
Stable, professional work environment
Opportunity for growth and expanded responsibilities
Supportive leadership and collaborative team culture
- Commitment to building one of the best firms to work for