Administrative Assistant

Summary:

The Administrative Assistant plays a central role in supporting daily operations at Behavioral Consultants, Inc., a small but fast‑paced behavioral consulting practice serving clients across Milwaukee and the greater Wisconsin area. This position ensures smooth workflow, accurate documentation, and a welcoming experience.

This role is ideal for someone who is detail‑oriented, organized, personable, and comfortable juggling multiple responsibilities in a clinical or professional services environment.

Duties & Responsibilities. The position involves, but is not limited to, the following:

• Provide administrative support to clinicians who provide mental health evaluations. This includes maintaining relationships with Wisconsin circuit courts, attorneys, mental health institutions, jails and correctional facilities.
• Manage local clinician/client scheduling, appointment confirmations, and maintain their calendars.
• Assist with scanning, data entry, and digital file organization.
• Maintain organized digital files, records, and reports in compliance with statutory standards.
• Support client intake by collecting forms and ensuring accurate, confidential documentation.
• Monitor/respond to incoming calls, voicemail, and emails in collaboration with all administrative staff.
• Coordinate subpoenas for testimony received for the clinicians.
• Format documents and prepare correspondence for clinicians.
• Track deadlines, follow up on outstanding items, and support smooth daily operations.
• Maintain an organized, professional workspace.
• Provide general administrative support to clinician staff and management.
• Perform additional duties as assigned to support organizational operations.

Required Qualifications

• High school diploma or equivalent; associate degree preferred
• 1–3 years of administrative, records, or reception experience preferred
• Strong attention to detail and organizational skills
• Excellent interpersonal and communication abilities
• Ability to maintain confidentiality and follow HIPAA guidelines
• Proficiency with office software and electronic record systems

Work Environment

• In person.
• Small, collaborative team environment with direct interaction with clinicians, clients and supervisors.
• Standard office hours with occasional flexibility based on operational needs.
• Located in Milwaukee, WI, serving a diverse client population.

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Location:

• Milwaukee, WI 53202 (Required)

Work Location: In person

Pay: $20.00 - $22.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Education:

• High school or equivalent (Required)

Experience:

• Administrative: 1 year (Preferred)

Location:

• Milwaukee, WI 53202 (Preferred)

Work Location: In person