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Administrative Assistant
Benefits:
- Bonus based on performance
- Company parties
- Competitive salary
- Employee discounts
- Flexible schedule
- Free food & snacks
- Free uniforms
- Opportunity for advancement
- Paid time off
- Training & development
Administrative Assistant
Position Title: Administrative Assistant
Department: Office of the Executive
Reports To: Chief Operating Officer (COO) and Executive Leadership Team
Employment Type: Full-Time
Location: Canton, GA
Department: Office of the Executive
Reports To: Chief Operating Officer (COO) and Executive Leadership Team
Employment Type: Full-Time
Location: Canton, GA
Position Summary
The Administrative Assistant serves as a key member of the Support Center team and provides administrative support to company leadership and various departments. This position helps ensure the smooth day-to-day operation of Hoods Unlimited and American Fire Shield through organization, communication, recordkeeping, scheduling, and project support.
The ideal candidate is highly organized, detail-oriented, professional, and capable of managing multiple priorities in a fast-paced environment while maintaining confidentiality and delivering exceptional internal and external customer service.
Essential Duties & Responsibilities
Administrative Support
- Provide administrative support to executives, managers, and department leaders.
- Prepare, edit, and distribute company documents, forms, reports, and correspondence.
- Maintain organized electronic and physical filing systems.
- Assist with data entry and record management across company platforms.
- Monitor and maintain office supplies and administrative resources.
Communication & Customer Support
- Answer and direct incoming phone calls and emails professionally.
- Assist customers, vendors, subcontractors, and employees with general inquiries.
- Route requests to appropriate departments and follow up as needed.
- Draft professional emails, letters, and internal communications.
Scheduling & Coordination
- Assist with scheduling meetings, appointments, and company events.
- Coordinate conference rooms and meeting logistics.
- Maintain executive calendars and assist with scheduling priorities.
- Support onboarding and training scheduling for new employees.
Documentation & Reporting
- Maintain employee files and company records.
- Assist with preparation of reports, spreadsheets, presentations, and dashboards.
- Track completion of assigned administrative tasks and projects.
- Support document collection for insurance, compliance, licensing, and customer requirements.
Operational Support
- Assist operations, sales, accounting, and human resources departments with administrative projects.
- Help maintain company databases and software systems.
- Support company initiatives, meetings, training events, and special projects.
- Ensure company procedures and administrative processes are followed consistently.
Qualifications
Required
- High school diploma or equivalent.
- 2+ years of administrative, office, customer service, or related experience.
- Strong proficiency with Microsoft Office (Word, Excel, Outlook, PowerPoint).
- Excellent written and verbal communication skills.
- Strong organizational and time-management abilities.
- Ability to maintain confidentiality and professionalism.
- Ability to work independently while managing multiple priorities.
Preferred
- Associate's or Bachelor's degree.
- Experience with ServiceTrade, QuickBooks, ADP, Connecteam, or similar business software.
- Experience supporting operations, scheduling, accounting, or executive leadership teams.
Skills & Competencies
- Exceptional attention to detail
- Strong organizational skills
- Professional communication
- Problem-solving mindset
- Time management
- Customer service orientation
- Dependability and accountability
- Adaptability in a fast-paced environment
- Ability to prioritize competing deadlines
Physical Requirements
- Prolonged periods sitting at a desk and working on a computer.
- Ability to occasionally lift and carry office supplies and materials up to 25 pounds.
- Ability to move throughout the office as needed.
Benefits
- Competitive compensation
- Paid Time Off (PTO)
- Paid Holidays
- Professional development opportunities
- Supportive team environment
- Opportunities for growth and advancement within the company
Success Metrics
A successful Administrative Assistant will:
- Maintain accurate and organized records.
- Respond to internal and external requests promptly.
- Meet deadlines consistently.
- Demonstrate professionalism in all communications.
- Help improve efficiency and organization throughout the company.
- Support leadership and departments with a positive, solutions-oriented attitude.
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