Administrative Assistant

Overview

Provides administrative support to the HT&I Sales Organization, handling complex or confidential tasks that require initiative and sound judgment.

Key Responsibilities

Primary duties may include, but are not limited to:

• Answer and direct incoming customer and internal calls to the appropriate contacts.

• Manage the Salesforce inbox efficiently.

• Assist with portal password management and retrieving purchase orders.

• Order and maintain office supplies as needed.

• Coordinate on-call schedules and dispatch tasks.

• Support Sales, Support Managerial overflow, and special projects.

• Plan and coordinate customer visits.

• Assist with marketing initiatives and campaigns.

• Analyze and distribute Salesforce reports.

• Plan and coordinate sales meetings and events.

• Complete supplier and vendor documentation.

• Manage shared calendars and schedule or support meetings as needed.

• Other duties as assigned.

Experience

• High school graduate or equivalent

• 3+ years of administrative experience preferred

Knowledge, Skills, and Abilities

• Excellent and proven ability to remain organized and on task

• Excellent interpersonal skills, both for dealing with internal and external customers

• Exceptional oral and written communication skills

• Working knowledge of basic computer programs such as Microsoft Outlook, Word, and Excel, with the ability to learn Salesforce.

• Fluent in English

• Flexibility to handle multitasking and prioritize appropriately