Administrative Assistant

Join the Direct Factory Furniture Team!
Transform Homes. Build Your Career. Make Great Money.

About Us:
Since 2004, Direct Factory Furniture has been a trusted name in San Jose for quality home furnishings at unbeatable prices. We’re a locally owned and operated business dedicated to helping our customers create beautiful, comfortable spaces they love.

Direct Factory Furniture is seeking a highly organized and customer-focused Administrative Assistant / Secretary to join our growing team.

Responsibilities:

• Schedule and coordinate customer deliveries
• Communicate with customers regarding delivery status, orders, and service requests
• Provide excellent customer service by phone, email, and in person
• Manage truck fleet maintenance schedules and service appointments
• Track vehicle registrations, inspections, and maintenance records
• Assist with office administration and daily operations
• Organize and maintain digital files using Google Drive
• Create and update documents, spreadsheets, and reports using Google Workspace
• Coordinate with warehouse, delivery teams, and sales staff
• Handle incoming calls and direct inquiries appropriately

Requirements:

• Fluent in English (written and verbal communication required)
• Proficient with Google Workspace (Google Drive, Google Docs, Google Sheets, Gmail, Calendar)
• Strong organizational and multitasking skills
• Excellent customer service and communication abilities
• Ability to work independently and prioritize tasks
• Professional attitude and attention to detail
• Previous administrative, office assistant, secretary, or customer service experience preferred
• Experience with scheduling and logistics is a plus

Qualifications:

• High school diploma or equivalent
• Reliable transportation
• Computer proficiency and ability to learn new software quickly

What We Offer:

• Competitive pay based on experience
• Full-time position
• Friendly and supportive work environment
• Growth opportunities within a growing company

Apply today and become part of our team helping customers create beautiful homes while keeping our operations running smoothly.

Location: Santa Clara / San Jose, CA
Job Type: Full-Time

Pay: $20.00 - $27.00 per hour

Benefits:

• Employee discount

Experience:

• Google Docs: 1 year (Required)
• Customer service: 1 year (Required)
• Appointment scheduling: 1 year (Required)

Language:

• English (Required)

Work Location: In person