Administrative Assistant - Affordable Housing - Real Estate

Administrative Assistant
Paths is a full-scale, vertically integrated affordable housing developer, builder, and operator. Since 2004, the Paths team has created and preserved high-quality, affordable housing across the U.S. that enhances communities and helps residents build better lives. With over 14,000 units across 13 states under management and more than 500 employees, Paths manages a suite of capabilities spanning the entire property management life cycle, including: development, construction, property management, maintenance, and security.

Summary/Objective:
The Site Administrative Assistant is responsible for assisting the Property Management team in the day-to-day administrative duties involved with the management of our property. This role supports a busy property management office serving residents from diverse backgrounds and requires patience, professionalism, and the ability to remain organized in a fast-moving environment.

Classification: Non-exempt (overtime eligible)

Location: Roslindale, MA 02131

Essential functions/Responsibilities: duties include but are not limited to the following

• Answer, screen, and transfer inbound phone calls.
• Welcoming and assisting residents with inquiries, walk-ins, and general questions.
• General clerical duties, including photocopying, maintaining an electronic and hard copy filing system, fax, and mailing.
• Retrieve documents from the filing system.
• Handle requests for information and data.
• Writing correspondences to tenants, employees, and external vendors.
• Prepare and modify documents, including correspondence, reports, drafts, memos, and emails.
• Schedule and coordinate meetings for the manager/supervisor.
• Maintain office supply inventories.
• Coordinate maintenance of office equipment.
• Tenant-related matters (i.e. collecting tenant's rent, inputting and tracking work orders, assisting residents with questions, and walking the property to post or deliver notices).
• Special projects and reporting as needed to the manager/supervisor.
• Must respect tenant’s privacy and maintain confidentiality in all aspects of the site.

Requirements:

• Candidate must have at least 2 years of work experience in an office environment (computer skills and knowledge of relevant software, operation of standard office equipment, and practices/principles of basic office management).
• Must have at least a High School Diploma.
• Affordable housing / property management industry experience is a plus
• Candidate must carry a professional demeanor
• Candidates must be proficient in Microsoft Word, Excel, and Outlook.
• Yardi experience is a PLUS
• Possess a proactive and can-do attitude.
• Bilingual skills (i.e.: Spanish) are a MUST at certain properties
• Ability to stay organized and provide strong customer service in a busy office with frequent resident interactions.
• Possess strong multi-tasking, organizational, communication and analytical skills.

Salary Range: $17.00 to $18.00 per hour

Benefits:

• Medical Insurance: 100% of medical benefits paid for employees only
• Voluntary dental and vision plan options
• Bonus Eligible
• 401(K) available plus company match
• Paid Time Off
• 12 Paid Company Holidays
• Commuter Benefits
• Voluntary short-term disability, long-term disability, life insurance, dependent coverage
• Voluntary accident insurance, critical Illness insurance, and hospital indemnity Insurance
• Employee Referral Program
• Employee Assistant Program (EAP)

PBP