Administrative Assistant (Back Office & Customer Support)

About the Role
We are looking for a reliable and detail-oriented Administrative Assistant to support our daily operations. This role combines back-office administrative work, basic accounting responsibilities, and customer service. The ideal candidate is organized, proactive, and comfortable handling multiple tasks in a fast-paced environment.

Key Responsibilities

• Perform general administrative and back-office duties
• Manage accounts payable (A/P), including invoice entry and processing
• Reconcile accounts and assist with financial recordkeeping
• Process payments and follow up on outstanding balances
• Maintain accurate and up-to-date records in internal systems
• Assist with order processing and operational support tasks
• Provide customer service via email and phone, addressing inquiries and resolving issues
• Coordinate with internal teams to ensure smooth workflow

Qualifications

• Previous experience in administrative support, accounting, or similar role
• Basic knowledge of accounting principles (A/P, reconciliation, payments)
• Strong organizational skills and attention to detail
• Excellent communication skills (written and verbal)
• Comfortable using business software (Excel, ERP systems—Odoo experience is a plus)
• Ability to multitask and prioritize effectively

Preferred (but not required)

• Experience in a small business or fast-growing environment
• Familiarity with inventory or order management systems

Pay: $18.00 - $20.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Employee discount
• Paid time off
• Retirement plan

Work Location: In person