Administrative Assistant - Benefits & Employee Services

Job Title: Administrative Assistant - Benefits & Employee Services

Location: Gray, Louisiana

Schedule: 5/2

• Assist employees with benefit-related inquiries, including health, dental, vision, life insurance, and retirement plans.
• Support benefit enrollment, changes, and terminations within HR systems.
• Help prepare and distribute benefits communications, such as enrollment reminders and informational materials.
• Process medical support orders and COBRA enrollments.
• Coordinate with vendors to resolve employee issues and verify eligibility or coverage when needed.
• Maintain benefit records and documentation in compliance with company policy and regulations.

• Serve as a point of contact for general HR and employee service questions.
• Process employment verifications and terminations.
• Maintain employee files and HR databases with accuracy and confidentiality.
• Assist with HR reporting, data entry, and other administrative tasks as assigned.

• Ensure benefit and employee records are accurate, up-to-date, and compliant with company policies and federal/state laws.
• Support HR audits, reporting, and documentation needs related to benefits and employment.

• High school diploma or equivalent required; associate’s or bachelor’s degree in Human Resources, Business, or related field preferred.
• 1–3 years of administrative or HR experience preferred.
• Strong knowledge of employee benefits and HR processes strongly preferred.
• Proficient in Microsoft Office (Excel, Word, Outlook); experience with HRIS systems a plus.
• Strong attention to detail, organization, and confidentiality.
• Excellent customer service and communication skills.

Core Competencies

• Employee-focused and service-oriented mindset.
• Ability to manage multiple tasks and priorities in a fast-paced environment.
• Strong interpersonal and problem-solving skills.
• Commitment to maintaining confidentiality and integrity.
• Team player with a proactive, can-do attitude.