Administrative Assistant (Client Services and Executive Support)

Job Title: Administrative Assistant (Client Services & Executive Support)

Reports to: Executive Team

Position Summary: We are seeking a detail-oriented and proactive Administrative Assistant to support the operational and executive functions of our laboratory. This role involves managing day-to-day administrative duties, supporting executive leadership, and assisting with compliance-related documentation. The ideal candidate is highly organized, professional, and comfortable working in a fast-paced, technical environment.

This is an excellent opportunity for someone looking to grow within the company—with exposure to both admin operations and executive-level functions, this role can serve as a strong foundation for advancement in administration, compliance, or operational management.

Key Responsibilities:

Laboratory Administrative Support

• Manage, organize, and file paper requisitions and other lab-related documents to ensure easy retrieval and regulatory compliance.
• Perform documentation audits for accuracy and completeness in accordance with internal SOPs and external regulatory standards.
• Track and maintain logs for forms, compliance documents, and other records.
• Assist with data entry, recordkeeping, and reporting for billing and laboratory processes.
• Coordinate internal communications between staff and leadership.

Client Services Duties

• Assist with scheduling pickups and shipping supplies to clients
• Communicate with clients and doctors to troubleshoot any questions or issues
• Assist sales team in account management and admin tasks

Executive Assistant Duties

• Provide direct administrative support to the Executive team.
• Run local errands (e.g., picking up supplies, delivering documents, arranging special orders) as needed by leadership.
• Schedule and coordinate executive meetings, appointments, and travel arrangements.
• Maintain confidentiality when handling sensitive information or strategic discussions.

General Office Management

• Order and maintain office supplies, ensuring timely restocking.
• Support onboarding of new personnel by preparing documentation and scheduling orientation.
• Handle incoming and outgoing mail, deliveries, and courier services.
• Maintain a clean and organized office environment, ensuring smooth daily operations.

Qualifications:

• Education: High school diploma or equivalent required; associate’s or bachelor’s degree preferred.
• Experience: 2+ years in an administrative or executive support role; experience in a laboratory, clinical, or scientific setting is a plus.
• Strong attention to detail, especially in handling documentation and compliance-related tasks.
• Excellent communication, organization, and time-management skills.
• Proficiency with Microsoft Office Suite (Word, Excel, Outlook); experience with document tracking systems is a plus.
• Valid driver’s license and access to transportation for errands (if applicable).

Job Type: Full-time

Pay: $21.00 - $23.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Work Location: In person