Administrative Assistant & Customer Service Representative

Administrative Assistant & Customer Service Representative

OBITCO is hiring a part-time Administrative Assistant and Customer Service Representative to join our team.

We are looking for a reliable, friendly, and detail-oriented person who can help support our day-to-day operations while providing excellent customer service. This position is ideal for someone who enjoys working with people, learning new services, staying organized, and helping keep a busy facility running smoothly.

Position Details

Position: Administrative Assistant & Customer Service Representative
Schedule: Monday through Friday availability required, between 9:00 AM and 6:00 PM
Hours: Part-time, approximately 16–24 hours per week
Future Opportunity: This position may eventually grow into a more full-time role

Key Responsibilities

This position will include training and hands-on work in a variety of OBITCO services, including:

• Packing and shipping services
• Package handling and customer package intake
• Custom printing services
• Basic design work for print projects
• Fingerprinting customers
• Completing and assisting with document notarization
• Document shredding services
• Assisting customers with basic phone and tablet support
• Helping with minor computer support tasks
• Answering customer questions and assisting with daily service needs
• Maintaining overall cleanliness and organization of the facility
• Supporting other administrative and customer service duties as needed

Requirements

The person hired for this position must be able to successfully complete a background check, including fingerprinting, due to the nature of the services provided at OBITCO.

The right candidate must also be willing and able to complete any necessary training for services such as fingerprinting, notarization, shipping, printing, customer support, and other daily operations. Please note, due to security requirements, all applicants must be 18 years or older.

What We’re Looking For

The right person for this role must be dependable, professional, and comfortable working in a customer-facing environment. Each day can bring different situations, so we need someone who can stay calm, communicate clearly, and help solve problems as they come up.

A strong candidate will have:

• Full reliability and consistent attendance
• Open availability Monday through Friday from 9:00 AM to 6:00 PM
• A great customer service mindset
• Strong communication skills
• A willingness to learn multiple services
• The ability to handle daily challenges professionally
• Basic comfort with computers, phones, tablets, and office equipment
• Attention to detail
• The ability to keep work areas clean, organized, and presentable
• A positive attitude and team-focused approach
• The ability to maintain confidentiality and handle sensitive customer information professionally

Experience

Previous customer service, administrative, shipping, printing, notary, fingerprinting, or basic technology support experience is helpful, but we are willing to train the right person.

About OBITCO

OBITCO provides a wide range of customer-focused services, including shipping, printing, fingerprinting, notarization, document services, business support, and basic technology assistance. We take pride in serving our customers professionally, efficiently, and with care.

How to Apply

Interested applicants should submit their resume and a brief note explaining why they would be a good fit for this position.

We are looking for someone who is reliable, friendly, willing to learn, and ready to become part of a growing local business.

Pay: From $10.50 per hour

Benefits:

• 401(k)
• 401(k) matching
• Employee discount
• Flexible schedule

Work Location: In person