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Administrative Assistant/ Front Desk Recptionist
B & T Health is a professional outpatient mental health clinic dedicated to providing compassionate, evidence-based care to individuals, couples, and families in our community. Our team values professionalism, confidentiality, and creating a welcoming environment where clients feel safe and supported.
We are seeking a reliable, organized, and professional Administrative Assistant / Front Desk Receptionist to serve as the first point of contact for clients and to support the daily administrative operations of the clinic.
Position Overview:
We are seeking a reliable, organized, and professional Administrative Assistant / Front Desk Receptionist to serve as the first point of contact for clients and to support the daily administrative operations of the clinic.
Position Overview:
The Administrative Assistant / Front Desk Receptionist plays a vital role in ensuring the clinic operates smoothly and efficiently. This position requires strong organizational skills, attention to detail, professionalism, and a clear understanding of HIPAA regulations and the importance of maintaining strict confidentiality when handling protected health information (PHI).
Key Responsibilities:
Key Responsibilities:
- Greet and check in clients in a professional and welcoming manner.
- Schedule appointments and coordinate meetings for clinical staff.
- Maintain and organize medical records in accordance with HIPAA and agency policies.
- Assist with maintaining Human Resources files and documentation.
- Ensure all client information and records are handled with strict confidentiality.
- Coordinate administrative tasks such as scanning, filing, and documentation management.
- Assist leadership with administrative support and meeting coordination.
- Maintain a clean, organized, and professional front office environment.
- Perform light office upkeep including tidying the waiting area and common spaces.
- Communicate professionally with clients, staff, and outside partners.
Qualifications:
- Previous administrative or front desk experience preferred (healthcare or mental health setting a plus).
- Strong organizational and time-management skills.
- Professional communication and interpersonal skills.
- Ability to handle sensitive information with strict confidentiality.
- Basic knowledge of HIPAA regulations or willingness to learn.
- Comfortable interacting with clients in a mental health setting with empathy and professionalism.
- Proficiency with computers, email, scheduling systems, and basic office software.
- Ability to multitask in a fast-paced environment.
What We Offer:
- Competitive starting pay of $23 per hour.
- Opportunity for pay increases based on performance and reliability.
- Supportive and professional work environment.
- Meaningful work supporting mental health care in the community.
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