Administrative Assistant - Home Care Operations

Job Title: Administrative Assistant (Home Care Operations)
Company: Successful Steps Support Care
Location: Fort Myers, FL
Schedule: Part-Time (20–30 hours per week)
Pay: Competitive (based on experience)

Job Overview:
Successful Steps Support Care is seeking a reliable, organized, and proactive Administrative Assistant to support daily operations of our growing home care agency. This role is essential in helping maintain smooth operations, supporting staff and clients, and ensuring high-quality service delivery.

This position is ideal for someone who is detail-oriented, enjoys working in a fast-paced environment, and is passionate about making a difference in the community.

Key Responsibilities:

• Manage and maintain staff schedules (including schedule board updates)
• Communicate with caregivers and clients regarding schedules, updates, and needs
• Assist with day-to-day agency operations
• Respond to urgent situations and help coordinate coverage when needed
• Conduct client check-ins and satisfaction follow-ups
• Assist with client intakes and onboarding
• Support hiring processes (job postings, scheduling interviews, onboarding)
• Track caregiver certifications, expirations, and continuing education (CEUs)
• Maintain organized records and ensure compliance with agency standards
• Assist with documentation and administrative tasks as assigned

Additional Responsibilities (as needed):

• Help coordinate shift coverage when necessary
• Provide general support to leadership to improve workflow and efficiency

Qualifications:

• Previous administrative or office experience preferred (home care experience is a plus)
• Strong organizational and multitasking skills
• Excellent communication skills (phone, text, and email)
• Ability to work independently and problem-solve
• Comfortable using scheduling systems and basic computer programs
• Reliable transportation
• High school diploma or equivalent

What We Offer:

• Flexible scheduling
• Training provided
• Supportive and growing team environment
• Opportunity for growth within the company

Ideal Candidate:
You are dependable, detail-oriented, and able to take initiative. You thrive in an organized environment, can handle multiple tasks at once, and are passionate about helping both clients and caregivers succeed.

Apply today and grow with a company that is making a real impact in the community.

239-823-5062
www.ssscare.net

Pay: $17.00 - $18.50 per hour

Benefits:

• Flexible schedule
• Professional development assistance

Work Location: Hybrid remote in Fort Myers, FL 33907