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Administrative Assistant - Housing

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Overview:
Provides office services by implementing administrative systems, procedures, and policies, and monitoring administrative projects. Provides administrative, clerical and project support in a professional and confidential manner.
Responsibilities:
  • Operate office equipment such as fax machines, copiers, and phone systems, and use computers for spreadsheet, word processing, database management, and other applications.
  • Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
  • Greet visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs.
  • Set up, improve, and maintain paper and electronic filing systems.
  • Open, read, route, and distribute incoming mail or other materials and answer routine letters.
  • Complete forms in accordance with company, state, federal, and all regulatory agencies procedures.
  • Review work done by others to check for correct spelling and grammar, ensure that company format policies are followed, and recommend revisions.
  • Compose, type, and distribute meeting notes, routine correspondence, and reports.
  • Learn to operate new office technologies as they are developed and implemented.
  • Maintain scheduling and event calendars.
  • Create or modify newsletters, promotional material, or other information and distribute.
  • Evaluate need for and/or requisitions adequate supplies, equipment and follow-up regarding assurance issues.
  • Conduct searches to find needed information, using such sources as the Internet.
  • Coordinate special events, conferences and meetings.
  • Evaluates need for and/or requests maintenance work orders.
  • Find and retrieve information from files in response to requests from authorized users.
  • Manage calendars, and arrange appointments.
  • HUD and MSHDA sponsored Villages: Coordinate and processes resident
    certifications/recertification including conducting interviews and preparing/verifying documentation.
  • HUD/MSHDA funded Villages: Prepares and transports cash and/or checks for bank deposit.
  • PVM policies or collective bargaining agreement.
  • Attend and participate in all appropriate meetings and training opportunities in order to keep informed on current information and skill development.

Qualifications:
Education/Formal Training:
  • High School Diploma or General Education Diploma (GED)
  • Must be able to follow oral and written instructions, generally commensurate with some college level education or equivalent experience.
  • Computer literate (word processing, spreadsheets and desktop publishing).
  • Math aptitude generally commensurate with some college level education or equivalent experience.
Certificates & Licenses:
  • HUD or MSHDA Villages: Certified Occupancy Specialist certificate required at hire, or within 6 months of position. Inability to obtain and sustain required certification will cause ineligibility for the position.
  • Communication/Interpersonal Skills: Ability to communicate professionally and effectively with all level of staff and visitors.
Previous Experience:
  • One to three years’ related professional business office experience or equivalent combination of educational experience.
  • Experience working with one of the following subsidized programs: tax credit/MSHDA, low income, & HUD.
Computer Skills:
  • Efficient Computer knowledge and use of Microsoft products, word processing, spreadsheets database systems and email.
  • HUD or MSHDA governed village: Affordable housing property management software

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