Administrative Assistant – HR & Credentialing Support

Position Summary

WellPath Behavioral and Psychological Services is seeking a detail-oriented Administrative Assistant with HR support responsibilities to join our growing team in Naples, FL. This position plays a key role in supporting daily office operations, staff onboarding, and credentialing processes. We are looking for someone who is organized, professional, and comfortable managing multiple administrative priorities in a behavioral health setting.

Key Responsibilities

• Serve as the first point of contact for clients and visitors, ensuring a professional and welcoming office environment.
• Answer and route incoming calls appropriately while maintaining professional phone communication standards.
• Maintain electronic and physical records with accuracy, including staff documentation and internal databases.
• Coordinate scheduling needs for staff and client appointments.
• Assist with provider credentialing and submission of documentation to insurance payers and external entities.
• Support onboarding by preparing hiring documents, tracking required credentials, and coordinating orientation logistics.
• Prepare and organize forms, reports, and general office correspondence.
• Perform general administrative duties to support daily business operations.

Qualifications

• • Proficiency in Microsoft Office applications (Word, Excel, Outlook).
• Strong organizational and time management skills.
• Ability to manage multiple tasks in a structured and deadline-driven environment.
• Bilingual in English and Spanish required.
• Prior administrative or clerical experience preferred.
• High school diploma or higher required.
• Must be able to pass a Level II background screening.

Ideal Candidate

The ideal candidate is reliable, detail-focused, and comfortable working in a healthcare or behavioral health environment. This position offers the opportunity to gain experience in HR processes, credentialing, and office coordination within a growing organization.

Job Type: Full-time

Pay: $18.00 - $19.22 per hour

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Language:

• Spanish (Required)

Work Location: In person