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Administrative Assistant I - Part Time
Description
Our Core Values
We LOVE DeSoto
The purpose of the position is to provide a first point of contact to the department or the City. This is accomplished by greeting visitors; responding to calls and inquiries as the first point of contact; referring calls and visitors to the proper location; receiving and processing monies; maintaining data and information; , and receiving and distributing mail. Other duties include responding to requests; answering inquiries; researching information; and filing and maintaining documentation.
We LOVE DeSoto
- L- We lift up our community
- O- We take ownership of our collective performance
- V- We value and respect all employees
- E- We empower employees to grow
The purpose of the position is to provide a first point of contact to the department or the City. This is accomplished by greeting visitors; responding to calls and inquiries as the first point of contact; referring calls and visitors to the proper location; receiving and processing monies; maintaining data and information; , and receiving and distributing mail. Other duties include responding to requests; answering inquiries; researching information; and filing and maintaining documentation.
Specific Duties and Responsibilities
- Provides receptionist support to the assigned department by receiving and screening calls; providing answers and assistance to citizens; greeting and directing callers and visitors; receiving complaints and routing them to the appropriate person or department; and taking and delivering messages.
- Maintains required records and documents by entering and reviewing data; filing or processing documents, permits, rentals, or other information; and ensuring receipt.
- Processes mail by receiving and sorting correspondence; monitoring and processing postage; monitoring postage; and notifying or distributing mail to staff or departments.
- Reviews and maintains information by entering data and requests; reviewing information; researching and responding to inquiries and requests for documents; ensuring confidentiality; conferring with other staff or departments; and scheduling related calendar events.
- Processes payments by entering information and data; calculating bills; posting transactions; verifying monies received; balancing funds; and preparing bank deposits.
Qualifications
- High School graduation or equivalent
- Two years of experience in customer service
Supplemental Information
- Ability to effectively communicate, both verbally and in writing, with co-workers, the public, and elected and appointed officials
- Ability to count monies and process payments
- Skill in the operation and use of standard office software which includes databases and presentation programs, along with standard Microsoft products
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