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Administrative Assistant II - Human Resources

JOB 40 hours | Flexible schedule to meet department needs to include evenings and weekends. Additional hours beyond schedule may be required. EXAMPLE OF DUTIES Responsible for providing advanced administrative support to the Administrator, Department Chairs and faculty within the assigned College department and/or division. Provide outstanding customer service to employees, students and external customers while maintaining a smooth operation of the office. Effectively and efficiently handling a variety of administrative support duties that support the Division.

Departmental Specific Summary: The Administrative Assistant II, Human Resources, provides essential operational and administrative support to ensure the smooth functioning of HR processes and services. This role is responsible for maintaining accurate employee data within the Colleague HRIS system, including processing new hires, terminations, transfers, and updates to employee records such as name and address changes. The position also manages financial administrative tasks, including processing invoices and credit card billing. Serving as a key point of contact, the assistant greets visitors to the HR suite, supports I-9 employment eligibility verification, and coordinates logistics for meetings by scheduling, preparing agendas, and recording notes. Additional responsibilities include submitting work orders to Facilities and IT, ordering office supplies, responding to employment verification requests, and actively monitoring and responding to inquiries in the HR inbox. This role requires strong attention to detail, organization, and customer service skills to support a responsive and efficient HR function. SUPPLEMENTAL INFORMATION
  • Associate’s degree from a regionally accredited institution or equivalent, specialized training and/or coursework
  • Three to five years related experience
Desired Qualifications:
  • Bachelor’s degree from a regionally accredited institution
  • Bilingual (Spanish/English) language skills

Skills and Specifications:
  • Ability to manage calendars at the director or above level
  • Ability to assess situations and bring them to Dean appropriately
  • Strong customer service orientation
  • Technological orientation, including the ability to learn new computer applications, including College ERP
  • Ability to deal with complex and/or stressful situations with relative ease and a professional demeanor
  • Thorough knowledge of modern office technology and procedures
  • Interest and ability to continuously improve processes
  • Ability to work independently with minimal supervision and take initiative to resolve or complete duties in a timely manner
  • Ability to work and communicate effectively with a wide range of co-workers, applicants, students, community members and vendors
  • Ability to maintain confidentiality, discretion and integrity
  • Advanced written and oral communication skills
  • Proven problem-solving skills
  • Ability to work efficiently, effectively and accurately with a strong sense of timeliness
  • Ability to work under pressure and handle change
  • Ability to handle multiple tasks and ongoing projects
  • Ability to safely handle – push/pull carts up to 40 pounds (heavy books, packages, etc.) and lift up to 25 pounds unassisted
  • Proficient in Microsoft Suite and internet
  • Organizational and planning skills
  • Detail oriented
  • Excellent proofreading skills
  • Strong detail, follow-through, and organizational skills
  • Commitment to and respect for diversity and the MCC Behaviors of Excellence
  • Commitment to the College mission, vision, and goals
  • Ability to perform all of the essential functions, skills, and specifications of the position

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