Serves as the primary Freedom of Information Act (FOIA) Coordinator for the Sheriff’s Department. Performs a wide range of administrative and clerical duties, including reception, customer service, and recordkeeping for General Counsel. This role requires extensive reading and review of documents, statutes, and correspondence; therefore, the incumbent must be comfortable with and enjoy performing substantial reading as part of daily responsibilities. Demonstrates exceptional attention to detail, strong comprehension skills, and a commitment to providing excellent customer service. Maintains a high level of professionalism and confidentiality.
Essential Duties and Responsibilities
- Handles Freedom of Information Act requests, including pulling records, reviewing, redacting, calculating cost, and collecting payment.
- Balances the duty to disclose with protection of highly sensitive information; some of which is legally prohibited from public distribution. Examples include: autopsies, juvenile records, sexual assaults, expungements, etc.
- Oversees the public release of a substantial volume of data.
- Maintains the tracking of FOIA requests using the FOIA database.
- Navigates multiple records management systems.
- Coordinates with personnel across the department, including law enforcement, to obtain requested data.
- Maintains an elevated level of confidentiality.
- Prepares various correspondence for General Counsel including but not limited to memorandums, letters, reports, and forms.
- Answers the telephone; screens callers; provides information as requested or forwards calls to appropriate staff person; takes messages as necessary; greets and assists department visitors.
- Performs general administrative duties as required, including processing daily mail, entering and retrieving computer data, copying and filing documents, sending and receiving faxes, and maintaining filing systems.
- Coordinates meetings and meeting space.
- Creates and maintains internal and external working relationships.
- Participates in training to gain knowledge and increase efficiency.
- Performs other similar duties as required.
Job Specifications and Qualifications
Knowledge:
- Administrative procedures;
- Recordkeeping procedures;
- Freedom of Information Act.
Skills:
- Microsoft Office;
- Written and verbal communication via in-person, phone or email contact;
- Attention to detail;
- Money-handling;
- Customer service in dealing with the public and legal personnel;
- Generating, updating and editing various reports.
Education/Experience:
- High School diploma or equivalent, with no experience required. Preferred education would include an Associate's Degree or higher. Preferred experience would include 1-3 years or more of administrative office experience.
Licensing and Certifications:
Working Conditions / Physical Requirements
- Exerting up to 20 pounds of force occasionally, up to 10 pounds of force frequently, and/or a negligible amount of force constantly having to move objects.
- Positions in this class typically require talking, hearing, seeing, grasping, fingering, standing, walking and repetitive motions.
Pay: $18.17 - $20.90 per hour
Benefits:
- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Work Location: In person